Carolina Custom Air - HVAC Outside Sales Representative
Job Description
Compensation Details:
$500.00 per week, plus a 6% commission on all sales generated
Job Description:
About Carolina Custom Air: Carolina Custom Air and Coastal Air Solutions are now Ace Hardware Home Services! It’s still the same great Carolina Custom and Coastal Air team that you know and trust-so what’s changed? Just our name. Now bringing helpful heating and cooling services to your home. This partnership aligns perfectly with our shared values of delivering exceptional customer experiences. As part of the Ace Hardware Home Services family, we gain access to valuable resources and a broader network, enabling us to better serve the Charleston region and beyond. By combining our expertise and expanding our reach, we solidify our position as the area’s leading home preservation services provider. Together, we are dedicated to continuing our tradition of excellence and providing the highest level of service to our customers. To learn more, visit: www.carolinacustomair.com
The HVAC Outside Sales Representative is responsible for driving revenue by building strong customer relationships and managing the full sales cycle—from initial lead to close. In this role, you’ll meet with residential and light commercial customers, assess their needs, present solutions, and close sales.
This is a field-based role requiring travel within the assigned territory and the ability to work independently.
What You’ll Do
- Prospect, meet with, and sell HVAC solutions to residential and light commercial customers in their homes or businesses
- Manage the full sales cycle: lead generation, appointments, estimates, and closing
- Follow up on leads via phone, text, and email to drive conversion
- Generate new business through marketing efforts, referrals, and lead sources
- Consult with customers to recommend customized HVAC systems and maintenance plans
- Prepare accurate estimates using company tools and vendor pricing
- Present multiple solution options to meet customer needs and budget
- Overcome objections and confidently close sales
- Educate customers on available rebates, incentives, and energy-efficient options
- Ensure a strong customer experience from initial contact through post-sale follow-up
- Maintain relationships with existing customers and nurture repeat business
- Participate in sales meetings, events, and other company initiatives as needed
What You Bring
- 3+ years of successful HVAC outside sales experience
- Strong knowledge of HVAC systems, products, and solutions
- Proven ability to meet or exceed sales goals
- Excellent communication and relationship-building skills
- Self-motivated with the ability to work independently
- Customer-focused with the ability to adapt to different personalities
- Organized and able to manage multiple opportunities at once
- Valid driver’s license with the ability to travel to appointments
- Ability to pass a background check and drug screening
Other Requirements
- Willingness to learn local permitting requirements and rebate programs
- Comfortable working in a competitive, goal-driven environment
Physical Requirements
- Ability to sit, stand, walk, bend, and reach as needed
- Ability to use a computer and standard office equipment
- Ability to communicate effectively (talk and hear)
- Ability to travel locally (and occasionally outside the area as needed)
Why should you join our team?
We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace Hardware Home Services, Inc. is different. These things are important to us. They represent our commitment to the company, our employees, and to the Ace brand.
In addition to providing our employees a great culture, we offer competitive benefits* that address life’s necessities and perks, many of which expand and improve year after year, including:
Incentive/Commission/Bonus opportunities (Based on role / grade level)
401(k) retirement savings plan with matching company contributions, eligible on your first day!
Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents.
Warehouse Merchandise Discount!
Paid time off & paid holidays (depending on role and month of hire)
Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Handyman, Customer Service and others). Your career at Ace is more than just a job. It’s a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities.
You are joining a team that’s committed to your success and invested in your future. We provide the tools, hands-on training, formal education, and coaching to help you become a trusted expert in your craft, grow your career, and make a meaningful impact serving co-workers, customers, and your community.
Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and elder care support.
* Benefits are provided in compliance with applicable laws, plans and policies.
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About Ace Hardware Home Services, Inc.
Ace Hardware has been serving neighbors throughout America for over 100 years. Ace launched Ace Hardware Home Services Inc. and is now Bringing Helpful to Your Home℠. Ace Hardware Home Services offers a wide range of residential maintenance and home repair services including plumbing, heating, cooling, electrical, handyman and painting with the signature Ace Helpful service our customers know. Helpful is what we do – and Ace is on a Mission to be the best, most trusted provider of home preservation services.
Equal Opportunity Employer
Ace Hardware Home Services, Inc. is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.
Disclaimers
The pay range for this position starts as listed in the job posting but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual’s education, training and experience, the position’s work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.
Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace Hardware Home Services position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview.
This written “Position Description” is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Home Services reserves the right to change job duties, including essential job functions, according to business necessity.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Notice to Philadelphia, PA candidates: When reviewing a post-offer background check, we will conduct an individualized assessment based on the applicant or employee’s specific record and the duties and requirements of the specific job.