Head of Distribution & Multichannel
Job Description
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Job Description
About the Role (Role purpose / objective)
The Head of Distribution & Multichannel role is to lead the development and execution of integrated channel and supply chain strategies across hospital, retail, DTP, e-commerce, and emerging healthcare platforms. This role will be responsible for driving sustainable business growth, expanding channel reach, improving customer engagement, strengthening supply chain resilience and efficiency, and ensuring strong cross-functional collaboration under a highly compliant operating model.
How you will contribute: (Key accountabilities and responsibilities)
Develop and execute a nationwide omnichannel sales strategy aligned with the company’s overall business objectives.
Continuously optimize channel strategies based on market trends, customer needs, competitive dynamics, and policy changes.
Support new product launches, key brand growth initiatives, and channel transformation projects.
Lead the overall management of hospital, retail, DTP, O2O, e-commerce, and internet healthcare channels to improve coverage, efficiency, and sales performance.
Build strong partnership frameworks with key channels and manage strategic customer relationships to drive long-term business value.
Own annual sales target setting, forecasting, budget management, performance tracking, and business reviews to ensure delivery of revenue, profit, and market share goals.
Collaborate closely with Marketing, Medical, Market Access, Supply Chain, Legal, Finance, Compliance, and Digital teams to ensure effective execution and strategic alignment.
Build and lead a high-performing team while fostering a results-driven, collaborative, and compliant culture with strong risk awareness.
Oversee end-to-end supply chain management across all channels and drive supply chain excellence by improving forecasting accuracy, inventory health, service levels, and cross-functional coordination, while proactively managing operational risks and ensuring compliant execution.
Skills (minimum education, knowledge or experience required to be successful in role.)
Strong business acumen and strategic thinking
Excellent channel development and key account management capabilities
Strong data analysis, business planning, and execution skills
Strong leadership, influencing, and cross-functional collaboration abilities
Good communication skills in both Chinese and English
Deep understanding of compliance requirements in the pharmaceutical industry