Job Description
The Consultant III is responsible for leading the implementation of solutions by ensuring successful deployment, customization, and adoption of the solution. The scope of this job includes leveraging project management skills and knowledge of technical functionalities to collaborate effectively with clients and internal teams to deliver high-quality implementations on time.
This opening is with our Home Health & Hospice Professional Services team. We invite you to apply today and join us in shaping the future of healthcare!
Key Responsibilities:
- Partner with project managers to plan and execute solution implementation tasks in alignment with client objectives.
- Lead requirements gathering sessions, provide analysis of current solution workflows and designs, and validate implementation tasks address gaps.
- Use valuable insights on business workflows to provide recommendations to client executive teams for leveraging the solution capabilities based on their objectives and challenges to create efficiencies.
- Serve as an advisor to clients by offering advanced consultation on solution configuration and leveraging sophisticated features that optimize user experience.
- Deliver advanced training sessions for designated clients on intricate solution functionalities and tailor the approach to accommodate diverse user needs thus maximizing the solution's usability.
- Resolve most solution configuration issues and mentor junior consultants by supporting escalations and training new hires.
- Update and maintain project statuses within project management tools, providing regular reporting on project health, risks, and milestones to internal stakeholders and client executive teams.
- Manage project forecasting, including resource utilization and effort estimates, ensure timely timesheet submissions, and oversee issue and case management to support successful project delivery.
- Perform other job duties assigned.
Required Qualifications:
- Bachelor's Degree or equivalent work experience
- At least 4-6 years relevant work experience
Preferred Qualifications:
- 4–6 years of experience in the home health industry.
- Proficiency with Salesforce, including reporting, case management, and workflow tracking.
- Experience with billing processes and/or revenue cycle management within healthcare settings.
Job Expectations:
- Willing to travel up to 50% based on business needs
- Willing to work additional or irregular hours as needed
- Must work in accordance with applicable security policies and procedures to safeguard company and client information
- Must be able to sit and view a computer screen for extended periods of time
WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference.
WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace.
Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.
Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky:
Excellent medical with Rx, dental, and vision benefits
Mental Health support through EAP
Generous paid time off, plus 13 paid holidays
100% vested 401(K) retirement plans
Educational assistance up to $2500 per year
