Delegated Operations Analyst

General Job Title: Delegated Operations Analyst Division: Beazley Shared Services – Underwriting & Claims Operations Reports To: Delegated Operations Team Lead Key Relationships: Delegated Operations team; Underwriting teams; Claims teams; Claims Business Management team; Conduct Risk team; Brokers; Coverholders; TPA’s; Compliance team; Lloyd’s Delegated Authorities Team

Job Summary: To help and facilitate Underwriters and Business Managers in the management and monitoring of their delegated portfolio

Providing assistance where required to the wider team and ensuring the company operates with an effective supervision and monitoring in respect of delegated activities whilst providing continuous improvements to the function

Key Responsibilities: Ensuring your allocation of new and renewal binders are assessed and approved in line with agreed approval process

Ensuring all other methods of placements (including lineslips, master policies and consortium contracts) are reviewed and approved in line with Beazley and Lloyd’s processes

Liaise with relevant internal and external stakeholders to ensure mid-term change requests are handled and approved appropriately

Represent Delegated Assurance on various internal and external Committee and Groups

Advising internal stakeholders of any appropriate actions which are required and ensure these are addressed

Ensure on-going monitoring requirements are notified in line with our internal processes to the business managers and managing any queries, which arise from this oversight

Resolve queries that arise to deliver commercial and pragmatic solutions for the business, providing appropriate recommendations, guidance and support where appropriate to key stakeholders

Support the wider Delegated Operations team to ensure internal procedures and systems relating to all delegated methods of placement are kept up to date and adhere to regulatory requirements and best practice guidelines

Conducting ad-hoc project work in line with the Delegated Operations team strategy and supporting internal stakeholders and other members of the team where required

Assist in other activities of the team as required to comply with relevant Beazley procedures and policies

Engage closely with the trading teams, to drive continued improvement and engagement to help achieve Beazley’s longer-term growth and business strategy

Build and maintain strong working relationships with key stakeholders within the business

Develop and maintain a strong working relationship with the Delegated Authorities Team at Lloyd’s

Personal Specification: Education and Qualifications Educated to A Level or equivalent

Degree in any discipline – preferred but not essential

Skills and Abilities The ability to establish close working relationships with a range of talented professionals who operate under constant time pressure

Excellent organisational skills

Analytical, able to review reports, extract relevant issues and assess their importance

Assertive, able to provide challenge to internal and external stakeholders to ensure issues identified are adequately addressed and brought to an acceptable conclusion

Able to communicate effectively both verbally and in writing with both internal and external stakeholders and to successfully manage these relationships

Ability to negotiate and influence at all levels

Strong communication skills, both verbal and written

Team worker as well as able to work on own initiative

Strong organisation skills with the ability to manage own time, meet deadlines and prioritise

Ability to command respect from colleagues at all levels

Understanding of both strategic and operational details

Meticulous, precise, thorough, good at record keeping

Strong computer skills – good working knowledge of MS Office, intermediate excel, word and PowerPoint skills

Knowledge and Experience Previous experience of working in a Lloyd’s/General insurance environment

Knowledge or experience of binding authority business advantageous

Audit knowledge or experience beneficial

Previous administrative experience

Aptitude and Disposition Outcome focussed, self-motivated, flexible and enthusiastic

Professional approach to successful interact with internal as well as external contacts

Team player with a ‘can do’ attitude

Determination, persistency and strength of mind

Flexibility – the environment for the role is changing rapidly and will do so continuously

Assertive, persuasive, resilient

Competencies Team working

Information seeking

Achievement Orientation

Customer focused

Technical Competence

Multi-tasking

Communication

Initiative

Organisational Awareness

Concern for quality.