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Job Description
Project Role : Integration Engineer
Project Role Description : Provide consultative Business and System Integration services to help clients implement effective solutions. Understand and translate customer needs into business and technology solutions. Drive discussions and consult on transformation, the customer journey, functional/application designs and ensure technology and business solutions represent business requirements.
Must have skills : ServiceNow IT Service Management
Good to have skills : ServiceNow Configuration Management Database (CMDB), JavaScript
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Integration Engineer, your day involves providing expert consultative services focused on business and system integration to support clients in implementing effective solutions. You engage deeply with clients to understand their needs and translate these into practical business and technology strategies. Your role includes leading discussions on transformation initiatives, guiding the customer journey, and shaping functional and application designs. You ensure that the technology and business solutions align closely with the client s requirements, fostering seamless integration and driving successful project outcomes through collaboration and strategic insight.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead the coordination of integration activities to ensure alignment with project goals and timelines.
- Facilitate communication between technical teams and business stakeholders to ensure clarity and shared understanding.
- Mentor junior team members by providing guidance and support to enhance their skills and performance.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in ServiceNow IT Service Management.
- Experience with JavaScript, HTML, CSS for customizing ServiceNow applications.
- Understanding of the ServiceNow architecture and modules.
- Familiarity with ServiceNow administration and development.
- Proficiency in JavaScript (client-side and server-side).
- Knowledge of Glide API (GlideRecord, GlideAjax, GlideForm, GlideSystem, etc.).
- Experience with Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, and Scheduled Jobs.
- Experience with CMDB (Configuration Management Database).
- Building and customizing workflows using the Flow Designer and Workflow Editor.
- Knowledge of ServiceNow Orchestration.
- Knowledge of relational databases and SQL queries.
- Hands-on experience in integrating ServiceNow with other systems.
- Good To Have Skills: Experience with ServiceNow scripting and automation tools
Additional Information:
- The candidate should have minimum 5 years of experience in ServiceNow IT Service Management.
- This position is based at our Gurugram office.
- A 15 years full time education is required.15 years full time education
Project Role Description : Provide consultative Business and System Integration services to help clients implement effective solutions. Understand and translate customer needs into business and technology solutions. Drive discussions and consult on transformation, the customer journey, functional/application designs and ensure technology and business solutions represent business requirements.
Must have skills : ServiceNow IT Service Management
Good to have skills : ServiceNow Configuration Management Database (CMDB), JavaScript
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Integration Engineer, your day involves providing expert consultative services focused on business and system integration to support clients in implementing effective solutions. You engage deeply with clients to understand their needs and translate these into practical business and technology strategies. Your role includes leading discussions on transformation initiatives, guiding the customer journey, and shaping functional and application designs. You ensure that the technology and business solutions align closely with the client s requirements, fostering seamless integration and driving successful project outcomes through collaboration and strategic insight.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead the coordination of integration activities to ensure alignment with project goals and timelines.
- Facilitate communication between technical teams and business stakeholders to ensure clarity and shared understanding.
- Mentor junior team members by providing guidance and support to enhance their skills and performance.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in ServiceNow IT Service Management.
- Experience with JavaScript, HTML, CSS for customizing ServiceNow applications.
- Understanding of the ServiceNow architecture and modules.
- Familiarity with ServiceNow administration and development.
- Proficiency in JavaScript (client-side and server-side).
- Knowledge of Glide API (GlideRecord, GlideAjax, GlideForm, GlideSystem, etc.).
- Experience with Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, and Scheduled Jobs.
- Experience with CMDB (Configuration Management Database).
- Building and customizing workflows using the Flow Designer and Workflow Editor.
- Knowledge of ServiceNow Orchestration.
- Knowledge of relational databases and SQL queries.
- Hands-on experience in integrating ServiceNow with other systems.
- Good To Have Skills: Experience with ServiceNow scripting and automation tools
Additional Information:
- The candidate should have minimum 5 years of experience in ServiceNow IT Service Management.
- This position is based at our Gurugram office.
- A 15 years full time education is required.15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.