Bilingual Student Success Coach & Enrollment Advisor

Location: Fully remote (U.S.) 
Languages required: English and Spanish required; French strongly preferred 
Hours: Up to 25 hours per week 
Reports to: Coaching Lead 

 

EnGen offers an at-scale, AI-powered approach to English instruction, designed to solve a 
systemic access issue: Adult English learners now represent 1 in 10 working-age adults in the 
U.S., yet the workforce system serves the needs of just 4% of these workers. 

 

A Certified B Corporation, EnGen is filling the gap by partnering with employers, adult 
educators, workforce development organizations, and state governments to connect job 
seekers and incumbent workers with English skills, career pathways, and employment in 
high-demand industries. EnGen’s workforce-aligned approach addresses employers’ 
recruitment and retention challenges and advances learners’ economic mobility. 

 

Our mobile-first platform delivers personalized, real-world English instruction built on 
media-rich content and adaptive learning. We combine powerful tech solutions with human 
support—enrollment specialists, multilingual coaches, and live virtual workshops—to ensure 
learners make rapid, measurable progress toward their goals. 

 

At EnGen, we believe in using tech to do what machines do best, so people can do what 
humans do best. Our culture is nimble, empowering, welcoming, and transparent. We value 
inclusivity, empathy, and authenticity. We’re a fully remote team, distributed across the U.S. 
and growing fast as we help reshape workforce development nationwide. 

 

 

As a Student Success Coach and Enrollment Advisor, you will support learners throughout 
their journey at EnGen—from enrollment and onboarding to ongoing engagement, 
persistence, and career success. You will provide personalized coaching that helps learners 
stay motivated, overcome language barriers, build confidence, and develop career-ready 
English skills connected to meaningful career opportunities. This role also includes supporting 
enrollment and re-enrollment efforts, guiding learners through onboarding, and helping 
remove barriers to participation. Success in this role requires empathy, strong communication 
and organizational skills, and a passion for helping learners achieve career advancement and 
economic mobility. 

Location: Fully remote (U.S.) 
Languages required: English and Spanish required; French strongly preferred 
Hours: Up to 25 hours per week 
Reports to: Coaching Lead 

 

EnGen offers an at-scale, AI-powered approach to English instruction, designed to solve a 
systemic access issue: Adult English learners now represent 1 in 10 working-age adults in the 
U.S., yet the workforce system serves the needs of just 4% of these workers. 

 

A Certified B Corporation, EnGen is filling the gap by partnering with employers, adult 
educators, workforce development organizations, and state governments to connect job 
seekers and incumbent workers with English skills, career pathways, and employment in 
high-demand industries. EnGen’s workforce-aligned approach addresses employers’ 
recruitment and retention challenges and advances learners’ economic mobility. 

 

Our mobile-first platform delivers personalized, real-world English instruction built on 
media-rich content and adaptive learning. We combine powerful tech solutions with human 
support—enrollment specialists, multilingual coaches, and live virtual workshops—to ensure 
learners make rapid, measurable progress toward their goals. 

 

At EnGen, we believe in using tech to do what machines do best, so people can do what 
humans do best. Our culture is nimble, empowering, welcoming, and transparent. We value 
inclusivity, empathy, and authenticity. We’re a fully remote team, distributed across the U.S. 
and growing fast as we help reshape workforce development nationwide. 

 

 

As a Student Success Coach and Enrollment Advisor, you will support learners throughout 
their journey at EnGen—from enrollment and onboarding to ongoing engagement, 
persistence, and career success. You will provide personalized coaching that helps learners 
stay motivated, overcome language barriers, build confidence, and develop career-ready 
English skills connected to meaningful career opportunities. This role also includes supporting 
enrollment and re-enrollment efforts, guiding learners through onboarding, and helping 
remove barriers to participation. Success in this role requires empathy, strong communication 
and organizational skills, and a passion for helping learners achieve career advancement and 
economic mobility.