Job Description
Avanade is growing rapidly in Microsoft’s Mid-market and Corporate space (the upper end of what Microsoft calls its SME&C segment) and has embarked in a journey to transform the IT Services market in that space.
Avanade is already serving hundreds of SME&C clients across AI Business Solutions, Cloud & AI Platforms, and Security. Our focus now is structure and repeatability — packaging 25 years of enterprise experience into scalable, predictable motions designed specifically for SME&C. To enable this- we have launched a dedicated SME&C Business Unit which will have Solution specific ‘Catalyst Squads’ which will be virtual teams taking an opportunity for prepackaged and repeatable ‘Catalyst Solutions’ from qualified lead through to delivery completion.
The Risk Analyst is embedded within the Catalyst Squad and enables secure, low-friction, repeatable Catalyst Solution delivery from deal qualification through execution and scale. This role translates enterprise risk, compliance, and security expectations into practical squad-level guardrails that help teams move quickly without creating avoidable delivery, commercial, or client risk.
This is not a traditional enterprise risk governance role. The Risk Analyst will build and apply repeatable risk patterns, pre-approved guardrails, and lightweight assurance methods that fit SME&C deal velocity and productized delivery economics. They help the squad make clear, timely decisions on what can proceed within standard Catalyst Solution parameters, what requires mitigation, and what must be escalated.
The Risk Analyst works closely with the Solution Specialist & GTM Lead, Solution Architect, Squad Service Delivery Lead, delivery consultants, CSP specialists, Microsoft counterparts where relevant, and central risk, legal, security, privacy, and compliance teams. The role ensures risk is built into Catalyst Solutions by design, rather than managed after the fact.
Key Accountabilities:
Provides operational management of standard processes and programs related to:
Developing and managing programs and processes to protect our people, information, reputation, and property
Ensuring consistent and compliant implementation of risk and protection policies, programs, and processes across the organization, including providing training and information
Defining contingency plans and processes to respond to risks to ensure business continuity
Partnering with management to respond to safety and security issues, incidents, emergencies, and disasters
Identifying and assessing potential risk events to determine possible outcomes and resulting impact to Avanade
Managing risk drivers to minimize and mitigate root causes of risk events
Analyzing and monitoring risk indicators to gain predictability into risk trends and drive planning and actions
Mitigating risk by responding to events and supporting the creation of new solutions to minimize impact to Avanade
Partnering with parent companies to assess and mitigate shared risk
Other Position Details:
May serve as the primary front-line point of contact for incident reporting and escalation within a geography or globally
May require specific knowledge and capability related to information security, data protection, business continuity management, and/or general risk assessment and mitigation
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Key Role Skill & Capability Requirements:
Technical and non-technical skills include:
Advanced knowledge of risk management-Advanced understanding and experience in program development/management, including demonstrated experience in designing and implementing technology and process solutions to reduce the potential risk of data compromise
Vast experience using data to make predictions
Possess great organizational skills and attention to detail
Excellent written and verbal communication skills
Effective interpersonal skills
Ability to communicate technical information to both technical and non-technical stakeholders
Excellent problem solving, critical thinking, and logical structuring skills
Ability to quickly adapt to changes in direction, new situations, and altering priorities
Experience effectively leading and managing professionals in a corporate environment
Preferred Education Background:
Bachelor's degree or have equivalent combination of education d experience.
Preferred Years of Work Experience:
5-7 years of experience in operations management.
Preferred Years of Management Experience:
1-2 years
Scope of Work:
Nature of Work: Creates and implements work plans for assigned projects, programs, and/or clients against established operational objectives; supports translation of group strategy into objectives and work plans. Scope of Work: Provides operational leadership for work efforts requiring significant coordination. Complexity: Complex problems that consistently span work domains, requiring considerable judgment of contextual factors. Discretion: Wide latitude in approach to work, including ability to reshape work plans, guided by professional best practices and domain expertise. Organizational Impact: Work efforts have significant impact on near- and medium-term Avanade and/or client operations. If client-facing, should contribute to client-relationship and sales outcomes. Supervision Received: Works independently, with occasional validation of work efforts against strategic and operational objectives. Significant latitude in judgment & approach. Supervision Provided: Mentors and manages work efforts of more junior colleagues and team members as required by various workstreams; may formally supervise work of project teams. If managing team(s) of more junior employees full-time, then refer to the People & Business Leadership levelling criteria. Often serves as Career Advisor. Knowledge Applied: Applies advanced knowledge of learned occupation / discipline and strong business operational acumen.
Key Performance Indicators:
Will include individual goals and may include annual scorecard metrics
Relevant Additional Details:
This field is reserved for any additional details that may not be globally relevant and consistently vary on a position-by-position basis.
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