Associate Manager of Customer Insights (Walmart/Sam’s team)

Company Overview

Milo’s Tea Company is one of the fastest-growing beverage companies in the United States. Our culture and operations are built on the belief that we can make a difference in the world. That is why we put People First and strive to continually reduce our environmental impact on the planet. We leverage our world-class operations and decades-long distribution partnerships to grow the footprint of our core products and create new, innovative beverage products.

• We are the #1 and fastest-growing brand in the Refrigerated Tea Category in the nation.

• Our core mission: People and Planet First — doing good is good for business.

• We are committed to unlocking the personal genius of every associate and have a strong focus on growth and learning.

• Our company is women-led and strongly committed to Diversity, Inclusion, and Belonging.

• We pledge 1% of profits annually to charitable giving.

• We are Platinum Certified in Zero Waste Manufacturing: recycling, reducing, and reusing 95% of waste at all facilities.

Why You Will Love Life at Milo's

You will collaborate with a group of passionate and high-performing people, where everyone feels empowered to do their best work and feels good about the work they are doing.

As a People First company, Milo’s is committed to the success and well-being of our associates, customers, and fans, no matter their gender, race, or creed. Some of the remarkable benefits offered include:

• Competitive salary with bonus opportunities

• 100% employer-paid medical premiums for associates and families

• Free Mental Health, Financial Wellness, and Legal Counseling benefits

• 401K with company match

• Company-paid Life Insurance

• Tuition reimbursement assistance

• Continuous learning opportunities

• Robust parental leave program

• Care Relief Fund to help associates in need

• Associate Assistance Program

• Paid volunteer time

Being a Culture Champion at Milo’s

• Wear the HAT (Hungry-Agile-Together)

• Work effectively with others

• Help our TEAm achieve safety, quality, and production goals

• Interact positively, be self-aware, avoid negative commentary

• Commit to outstanding attendance

• Conduct yourself respectfully with all Milo's TEAm members

Equal Employment Opportunity Statement

As a People First company, Milo’s is committed to uplifting our associates, customers, and fans no matter their gender, race, or creed. We invest in Diversity, Inclusion, and Belonging in all areas of our business ecosystem. We champion these efforts through partnerships, education, and events to support and celebrate our diverse workforce and networks.

If you require assistance or accommodation to participate in the job application process, please contact [email protected].

Position Summary:

Supports the Manager of Customer Insights in leveraging analytical techniques and tools to deliver insights that drive business decisions. This role has a strong positioning toward Walmart/Sam’s Sales Team.

Responsibilities:

• Analyze data to assess trends, performance drivers and identify mutually beneficial growth opportunities for Walmart
• Develop deep knowledge of the Walmart/Sam’s shopper, the category, and customers via internal and external data analysis (Scintilla, syndicated data, trends reports, etc)
• Assist in developing recommendations to optimize assortments, shelf space allocation and merchandising
• Help create content, including PowerPoint slides, to support sales stories for line reviews and other key touchpoints with customers
• Participate in business reviews and support ad hoc analysis requests
• Create dashboards and reports to monitor category performance and report on KPIs   
• This role can be remote, with travel to Bentonville required 6-8 times per year for meetings and events
• Upholds and demonstrates leadership in all Corporate Responsibility programming including recycling, social advocacy, and MMAD volunteering opportunities.
• This position has food Safety Responsibilities.
• Other responsibilities, as necessary.

Supervisory: This position does not have supervisory responsibilities.

Qualifications:

• BA in business administration, marketing or related field
• Strong analytical, communication, presentation, and people skills 
• High data aptitude with strong working knowledge in Customer POS and syndicated data
• 2-4 years of experience in Sales Analytics/Category Management
• 1-2 years direct experience on Walmart account
• Experience with Scintilla (Charter preferred)
• Experience with Madrid (preferred)
• Strong attention to detail

Physical Demands: This job is sedentary. Reasonable accommodations may be made to enable individuals with different abilities.

FLSA Status: Exempt   

Critical Competencies:

☒ Building Relationships

☒ Coachable/Open to Feedback

☒ Teamwork

☒ Purposeful/Strategic

☒ Critically Evaluates

☒ Action-Oriented