Consulting Program Manager

Job Description Summary

MUSC Health Consulting and Service Delivery is an innovative, multifaceted team whose mission is achieving organizational excellence through enterprise transformation, system alignment, performance accountability, and leading project management approaches. With an enterprise-wide impact, Internal Consulting partners with leaders, teams, and individuals throughout MUSC and MUSC Health in planning and executing strategic and operational initiatives, providing decision support, and monitoring performance. Our team combines deep organizational knowledge with thoughtful, creative approaches to solve complex problems and support meaningful, lasting improvement.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type​

Regular

Cost Center

CC005205 SYS - Consulting & Service Delivery

Pay Rate Type

Salary

Pay Grade

Health-34

Scheduled Weekly Hours

40

Work Shift

Job Description

The Program Manager is a valued member of the Office of the CEO, reporting to the Director of Consulting and Service Delivery. Under general supervision, the Program Manager provides client-facing, consultative, and advisory services to MUSC Health Executive Leadership, Integrated Clinical Centers of Excellence (ICCE), business units, functional areas, and teams, and serves as a collaborative liaison to functions across the health system.

 

This position partners with leaders across the enterprise and its divisions to identify opportunities, develop operational plans, and support accountability for performance metrics across all strategic pillars — Quality, Safety, Finance, Growth, People, and Innovation. The Program Manager works alongside assigned operational leaders and business units to develop thoughtful, practical solutions that address specific business objectives and advance the health system's strategic intent.

 

The Program Manager provides advisory support for navigating governance structures, leadership accountability frameworks, internal consulting engagements, service delivery, and performance transformation. This role requires a strong program management foundation to oversee multiple concurrent projects across the enterprise, with the ability to analyze data, build alignment, and support the implementation of meaningful organizational improvements.

 

The Program Manager plays an important role in supporting the alignment and activation of the ICCE Accountability Management Program, helping to connect division-level execution to enterprise-level initiatives that reflect MUSC Health's strategic priorities. This role embraces a forward-looking mindset, drawing on data-driven methodologies and emerging technologies — including intelligent automation and artificial intelligence (AI) — to continuously improve clinical and operational performance across the health system.

 

As a vital member of the Office of the CEO, the Program Manager of Consulting and Service Delivery supports the alignment and activation of ICCE Accountability Management Program, and the connection to enterprise level initiatives that support our strategic intent.  

 Education: Master's degree required. Master of Health Administration (MHA) or Master of Business Administration (MBA) preferred. Other relevant graduate disciplines (MPH, MS, or equivalent) will be considered.

 

Experience: Minimum of 5 years of progressive experience in healthcare administration, management consulting, program management, or operational performance improvement. Experience within an academic medical center or large, integrated health system is strongly preferred.

 

Required Certifications / Skills (or completion within 1 year of hire):

Certifications:

Project Management Professional (PMP – Required)

Organization Change Management (Preferred)

 

Preferred Qualifications:

•AI certifications in healthcare AI applications, AI strategy, or equivalent

•Experience with AI agent development or intelligent automation platforms (Copilot, Manus, Claude)

•Proficiency in data visualization and analytics tools (e.g., Tableau, Power BI)

•Working knowledge of Microsoft Office Suite (Copilot, Word, PowerPoint, Excel, Visio) and enterprise project management platforms

•Extensive experience with Smartsheet, enterprise project tracking and portfolio management systems

 

If you enjoy working with collaborative, mission-driven individuals committed to improving healthcare for the communities we serve, you will find a rewarding career with us.

Additional Job Description

Education: Bachelors Degree or equivalent Work Experience: 8-10 years

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees