Job Description
About Us Addison Lee – Giving London Life a Lift
Since 1975, Addison Lee has been at the heart of London’s transport network, delivering safe, stylish, and reliable journeys. As the capital’s leading passenger car, courier, and black taxi service, we take pride in setting industry standards.
Our strength lies in our employees and drivers- genuine, ambitious, united, and proud. We believe every journey should be more than just a ride, combining cutting-edge technology with exceptional service to transform the experience for clients and drivers alike.
As part of ComfortDelGro Group, our reach extends beyond London, connecting a global private hire network of over 34,000 vehicles. Our network spans public transport (buses and rail), point-to-point services (taxis and private hire cars), and business-to-business mobility solutions, ensuring seamless connectivity for millions of people every day.
About the Role
As a key member of our Fleet Team, you will be responsible for conducting thorough vehicle inspections across our fleet. This is also a customer-facing role, so you will play an important part in representing the business and upholding our high standards of service and professionalism.
Location
West Drayton
Reporting Lines
This role reports to the Asset Manager Main
Accountabilities
• Inspecting vehicles and recording evidence of any damage
• Customer facing role where by delivering customer service in a fast pace environment to our internal and external clients
• Prioritising work load to ensure effective and efficient running of the department
• Ensuring our fleet systems are updated with the correct information
• Dealing with in house software systems
• Ensuring health and safety is adhered to whilst moving vehicles on site
Key Stakeholders
• Fleet Department
• Logistics Department
• Insurance Department
Hours:
Monday to Friday - 10:00 to 18:00 (Flexibility to work some Saturdays)
About you
• You will have a Full UK driving licence
• Confident using IT systems including our inspection tablets
• Some knowledge of vehicle damage is preferrable
• Excellent verbal and written communication skills
Performance Standards - The jobholder will always:
• Ensure the highest level of confidentiality is always required.
• Be polite, courteous and professional when communicating with clients, potential customers and staff.
• Ensure that at every opportunity that the services of the company are being promoted and marketed in a courteous and professional manner
• Make every effort to ensure that customer / staff needs, and expectations are being met.
Benefits
A salary of up to £26,283.56
Up to 5% Bonus
Life Insurance (Death in Service)
2 days paid volunteering leave a year
Private Medical Insurance & Travel Insurance (after 1 year)
Wellness Program
Cycle to Work Scheme
33 days Annual Leave (incl. bank holidays)
Extensive retail discounts via Reward Gateway (e.g. 5% off most major supermarkets)
Support with Professional Training and Qualifications via Apprenticeships
Season Ticket Loans
Discounted Cabs and Courier services (within London).
Equality and Diversity Information
Addison Lee is an equal opportunities employer and welcomes applications from all sections of the community. Addison Lee are a Disability Confident employer, we have made commitments to employ, keep and develop the abilities of disabled staff.