Starbucks Department Manager

Why choose us?

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!

At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.

Main responsibilities:

• Deliver friendly, courteous, and helpful customer service while serving as the primary customer contact
• Supervise, train, and schedule Starbucks staff to ensure optimal staffing and adherence to company standards
• Drive department performance by increasing sales, improving profitability, and controlling costs
• Manage inventory, order supplies, and maintain accurate stock levels
• Prepare and serve beverages using coffee and espresso equipment while ensuring quality standards
• Ensure compliance with Safeway and Starbucks policies, procedures, and audit requirements
• Maintain cleanliness, organization, and safety standards in the café and work areas
• Handle customer concerns and resolve service or product issues professionally
• Operate cash register functions and perform basic cash-office responsibilities
• Complete reporting, logs (e.g., temperature logs), merchandising displays, and other operational duties

We are looking for candidates who possess the following:

Soft skills: 

• Strong customer service orientation and interpersonal skills
• Effective communication and conflict resolution
• Leadership and team motivation capabilities
• High level of professionalism and integrity
• Strong organizational and multitasking skills

• Ability to work under pressure in a fast-paced environment

   

   

  Competencies: 

• Staff supervision, coaching, and training
• Inventory management and ordering processes
• Compliance with food safety, company policies, and audit standards
• Operational execution and merchandising
• Cash handling and basic financial accountability

• Decision-making and independent judgment

   

   

  Knowledge:

• Knowledge of coffee and tea preparation and beverage recipes
• Understanding of food safety and sanitation practices
• Familiarity with inventory control and shrink programs
• Working knowledge of retail operations and customer service standards

• Basic understanding of cash register systems and transactions

   

   

  Abilities: 

• Ability to lead, schedule, and manage a team effectively
• Ability to multitask and work under time constraints
• Ability to plan, organize, and analyze operational needs
• Ability to interact professionally with customers and employees
• Ability to work independently and make decisions

• Ability to read, write, and communicate effectively in English

   

   

   

  Other requirements:

• Ability to work varied shifts in a 24-hour retail environment
• Prior retail or customer service experience required; management experience preferred
• Ability to meet physical requirements (standing/walking continuously, lifting up to 50 lbs., etc.)
• Must adhere to company uniform and appearance standards

We also provide a variety of benefits including:

• Competitive wages paid weekly
• Access to up to 50% of your earned wages before payday, via our partnership with Stream
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve

Our Values – Click below to view video: ACI Values

A copy of the full job description can be made available to you.