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Customer Success Program Manager, Google for Education
Posted 1 weeks ago
Job Description
- Define, execute and iterate a cohesive global strategy and long-term direction to drive adoption across Google’s full education product portfolio with an emphasis on Workspace for Education and Gemini/AI.
- Lead cross-functional collaboration across strategy, operations, data, institutional sales, and channel partnerships to accelerate market engagement and customer satisfaction.
- Architect growth models, sales tools and reporting frameworks to expand the user base globally, using data to derive insights and monitoring ongoing progress.
- Collaborate with a global team of specialists and sales managers, fostering a high-performing culture with a customer focus.
- Advocate for the customer internally, partner with product and marketing teams to ensure feedback informs future road maps and initiatives.