At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

Job Summary

In this role, you will provide administrative site support to the Production Manager at Jurong Plant.

Essential Duties and Responsibilities

Provide support for SAP, MES, and production monitoring systems to ensure accurate and efficient operations.
Raise purchase orders, manage production orders, and maintain production data within the system.
Access, consolidate, and analyze daily operational data from LDMS and IoT-based systems.
Provide administrative support during internal and external audits.
Maintain proper documentation and filing to ensure audit readiness and compliance.
Contribute to the development and enhancement of operational excellence maturity within operations.
Perform vendor master data creation, PO creation, and goods receipt transaction for operating supplies
SAP Operations to ensure paying vendors timely and according to approved budget.
Facilitate effective flow of communication to production employees by maintaining Digital TVs, West Alert System (WAS), notice boards for all functions on site including translation work if needed.
Other duties as assigned.

Education

Diploma in Business Administration or equivalent with a minimum of 3 years of Business Support in a manufacturing environment
Fluency in English both written and spoken
Proficient in computer applications – MS Word, Excel, Powerpoint, SAP.

Preferred Knowledge, Skills and Abilities

Good communication and interpersonal skills
Able to handle confidential information
A good team player
Attention to details
Quality
- The job holder is aware of his/her special responsibilities for quality and conducts his/her activities in accordance with the Company quality policy at all times
- Ensure results are documented in accordance to GMP and procedure SOP
- Be aware of all relevant SOPs as per Company policy as they are related to the the position covered by this Job Description
Safety
- Be aware of his/her special responsibilities towards health and safety in accordance with the company’s safety policy at all times
- Work safely by not causing unsafe conditions or doing unsafe acts
- Proper use of Personal Protective Equipment (PPE)
Lean
- Support and contribute actively in Lean Sigma programs and activities towards delivery of the set target
- Ensure that 5S in working area is maintained
- Simplify processes and improvements after the approval from Department Manager, reduce printing or photocopying by using of recycled papers where possible

Additional Requirements

Office and manufacturing environment.
Ability to lift files, open filing cabinets and bend or stand as necessary.
Must follow and comply with Plant’s Dress and Hygiene Code (SOI)
Regularly uses hands and fingers to operate objects, tools or controls. Frequently required to stand, talk and hear for long periods of time
Must follow and comply with all Company and Plant policies, procedure (SOIs), rules and State and Federal laws

West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. If you have a special need that requires accommodation in order to apply to West, please send an email to [email protected]. Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening.

Production Admin Support

Job Description