Job Description
PURPOSE Demonstrates in-depth knowledge experience and skills to effectively represent the company with the largest or most complex customers
Understand customer’s needs and identifies products and services to meet these
Participates in a leadership role helping train and develop less experienced members of the sales staff
May also act as Sales Manager during his/her absence
ESSENTIAL DUTIES AND
Represents the company during the sales process by collecting data on customer needs and design specifications, and acting as a liaison between inside technical/design staff and customer in developing sales proposals
Possesses the experience and knowledge to effectively handle complex or highly specialized customer
Develops sales contracts for a wide range of projects, including residential, multi-family and commercial, by collecting specification information from the client’s engineer or architect of record and conveying needs and changes to technical staff and management
Troubleshoots field issues which may be difficult to resolve or are complex in nature
Effectively plans and conducts sales presentations for current and prospective customers
Designs professional demonstrations or presentations of company products and services and provides clarification on how we can meet their specific needs
Researches, identifies and solicits new customers
Generates sales opportunities through research on client needs, industry competition and effective demonstration of the features and
of the company’s products and services
Continuously updates customers on products and services and provides explanations how these products and services meet current or future customer
Participates in a leadership role, such as chairing meetings, acting in the Sales Manager’s capacity during his/her absence and helping train and develop less experienced members of the sales staff
May provide training to less experienced Outside Sales Reps Prepares recurring and special reports, forms or other documentation for management, as required
Enhances knowledge of sales techniques and expands product and industry knowledge by attending company-sponsored training programs
May serve as presenter at training programs to assist in the development of less experienced Outside Sales Reps
Plans and paces own work efficiency in order to meet daily, weekly, project or team-related productivity goals Understands and observes all safety procedures and practices in order to prevent injury to self or coworkers
Attends periodic safety meetings as required
May recommend changes to improve safety procedures
Carries out other duties as assigned
SUPERVISORY
This job has no supervisory
MINIMUM
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily
The
listed below are representative of the knowledge, skill, and/or ability required
Bachelor’s degree in Sales, Marketing or related field plus two (2) years prior sales experience, or equivalent combination of education and experience
COMPETENCIES In-depth knowledge of company products, services, production processes and product standards In-depth understanding of policies and procedures relating to sales and customer service Ability to maintain confidentiality regarding sensitive information, including company information and customer-specific information Demonstrated professionalism, diplomacy and tact to portray the company in a positive manner Highly effective selling skills Ability to achieve aggressive sales goals and objectives Highly effective presentation skills, including ability to present complex subject matter to an audience which may lack expertise of the topic Ability to prioritize work, manage time effectively and work unsupervised Well-developed interpersonal and influencing skills, including demonstrated ability to interact effectively with various levels within customer organizations, including senior management levels Ability to utilize background and experience to provide training and development to less experienced Outside Sales Reps Attention to detail Proficiency in Office Suite Valid driver’s license WORK ENVIRONMENT / PHYSICAL ACTIVITY The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Subject to both typical office environment and outside locations with temperature and weather variations
Must be able to lift and carry up to 25 pounds frequently and on occasion up to 80 pounds
Work is performed on both company and customer sites and involves driving to customer locations