Job Description
At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world?
Watch Our Story:' https://www.hdrinc.com/our-story'
Independently operate and support the VCF private cloud platform across multiple workload domains and clusters.
Perform and validate lifecycle operations including patching, upgrades, certificate rotations, and platform remediation.
Provision and optimize workload domains and shared hosting resources for internal customers.
Troubleshoot platform issues across compute, storage, and network layers with limited supervision.
Build, maintain, and improve IaC templates, golden images, and standard deployment patterns.
Monitor service performance, utilization, and growth trends; recommend remediation or capacity adjustments.
Partner with adjacent teams on issue resolution involving virtualization, storage, networking, and server platforms.
Participate in on-call rotation and serve as a primary technical responder for common platform incidents.
Contribute to runbook development, operational standardization, and service improvement efforts.
Support adoption of additional VCF platform tools and related private cloud services.
Assist with automation of recurring operational tasks and manual workflows.
Schedule & Presence: This on-site role supports 24/7 operations through real-time collaboration, standard shifts occur within a 6:00 AM - 6:00 PM window, Monday through Friday. Additionally, this position requires scheduled on-call flexibility and the ability to remain reasonably reachable during off-hours for critical business continuity.
Preferred Qualifications
VMware certification such as VCP-VCF, VCP-DCV, or related advanced certification.
Experience with Aria Operations, Aria Automation, Aria Suite Lifecycle, or similar VCF ecosystem tools.
Familiarity with backup, recovery, or disaster recovery platforms supporting VCF-hosted workloads.
Exposure to private cloud service design, hosting standards, or tenant-oriented service delivery.
Experience with API-based automation and integration across infrastructure platforms.
Required Qualifications
Minimum 5 years of experience in virtualization, infrastructure engineering, or private cloud operations.
Proven hands-on experience administering VCF, SDDC Manager, and vSphere environments.
Experience executing lifecycle operations in production environments.
Working knowledge of vSAN and NSX in support of hosted platform services.
Experience troubleshooting across compute, storage, and virtual networking domains.
Demonstrated ability to develop and maintain scripts or automation workflows using PowerCLI, Python, Ansible, or similar tools.
Experience with server operating systems, patching, monitoring, and platform support practices.
Ability to manage operational priorities in a multi-system production environment.
What We Believe
HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.
Our Commitment
As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.
Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.
At HDR, we are committed to the principles of employment equity.
We are an Affirmative Action and Equal Opportunity Employer.
We consider all qualified applicants, regardless of criminal histories, arrest and conviction records.