Snack Bar Attendant - Java Coast - Steady Extra (Horseshoe LV)

JOB SUMMARY:

The primary responsibility of the Snack Bar Attendant is to accurately handle cash register transactions and ensure guests are greeted cheerfully and prepare Food & beverages per guest’s request

ESSENTIAL JOB FUNCTIONS:

• Provides fast, friendly, professional and responsive customer service to restaurant guests and staff.
• Engages in friendly conversations with guest whenever possible using the 10/5 Rule: 10 feet – make eye contact and smile, 5 feet - greet and speak to guest.
• Accurately inputs all orders into the POS terminal.
• Accurately posts all transactions on the POS terminal giving correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities.
• Makes drinks to order in accordance with established recipes and time guidelines.
• Delivers product to customer in timely manner.
• Maintain high levels of customer service at all times.
• Thanks guests for their patronage.
• Maintain appropriate level of stock items in area.
• Assist in maintaining display cases and pastry par levels.
• Keeps designated working area clean and organized and assists in maintaining cleanliness of surrounding areas, and condiment areas in accordance with established health and safety standards.
• Assist all co-workers as needed. Assist management in getting food product to customer
• Assist in training new attendants and new management staff during their training period.
• Responsible for periodic cleaning tasks assigned by Management
• Attend mandatory meetings and training classes as assigned.
• Resolve guest complaints expeditiously and inform Management of the complaints

QUALIFICATIONS:

• Provides fast, friendly, professional and responsive customer service to restaurant guests and staff.
• Engages in friendly conversations with guest whenever possible using the 10/5 Rule: 10 feet – make eye contact and smile, 5 feet - greet and speak to guest.
• Accurately inputs all orders into the POS terminal.
• Accurately posts all transactions on the POS terminal giving correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities.
• Makes drinks to order in accordance with established recipes and time guidelines.
• Delivers product to customer in timely manner.
• Maintain high levels of customer service at all times.
• Thanks guests for their patronage.
• Maintain appropriate level of stock items in area.
• Assist in maintaining display cases and pastry par levels.
• Keeps designated working area clean and organized and assists in maintaining cleanliness of surrounding areas, and condiment areas in accordance with established health and safety standards.
• Assist all co-workers as needed. Assist management in getting food product to customer
• Assist in training new attendants and new management staff during their training period.
• Responsible for periodic cleaning tasks assigned by Management
• Attend mandatory meetings and training classes as assigned.
• Resolve guest complaints expeditiously and inform Management of the complaints

• Must have 6 months previous cash handling experience. 
• Must be able to work any day, any time, any shift.
• Work requires effective communication in English, both verbal and written form in a professional manner.
• Must present a neat and professional appearance.
• Work requires attention to detail and accuracy.
• Work requires interactions with customers, public and co-workers.
• Work requires use of a computer and/or cash register.

Additional Requirements

• Nevada Health Card