Job Description
Location: UK - London | Job-ID: 217284 | Contract type: Standard | Business Unit: Sales & Pre-Sales & Alliances
Life on the team
An exciting opportunity has arisen within Computacenter to join our Public Sector Division as an 'Account Manager' and in doing so, work alongside colleagues looking after some of the largest UK Healthcare clients while contributing to the ongoing positioning of Computacenter as a formally recognised Strategic Supplier to Government.
You'll be working in a highly driven team with an incredible outlook and culture of succeeding together. In addition to the fantastic earning opportunities, clear career path, and exciting events and incentives throughout the year.
What you’ll do
- Manage customer liaison to transact complex services and complex solution sales to maximise profit.
- Responsible for sales documentation and methodology to enable the sales process and information.
- Engage with appropriate resources and management to ensure solution meets customer needs.
- Closes standard deals with a degree of complexity and opportunities to maximise profitability.
- Identify customer queries and resolve to enhance customer satisfaction.
- Accountability for all operational transactions to ensure ownership of customer.
- Proactively builds customer contacts and rapport across several customers, levels, and opportunities.
- Identify a broad range of opportunities and customers to develop sales campaigns.
What you’ll need
- Strong track record as an Account Manager.
- Proven experience selling into the public sector and healthcare customers (incl. tender processes).
- Ability to build effective and constructive relationships across several customers and opportunities.
- Ability to manage customer expectations.
- Comprehensive understanding of Computacenter’s Solutions offerings and basic understanding of Services.
- Commercial, Financial, and legal understanding.
- Negotiation and influencing skills applied across the various customer organisations.
- Ability to build effective and constructive relationships across several larger and more complex customers and opportunities at all levels.
- Ability to resolve significant customer issues whilst moving the business forward.
About us
Computacenter is a leading independent provider of IT infrastructure services, with about 21,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.
We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.
Interested in joining a company with a strong sense of community?
We’re growing. We’re hiring. We encourage. We empower. We support.
#winningtogether #peoplematter