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Job Description
- Define business opportunities and develop long-term solution goal and strategy in collaboration with cross-functional leadership, influencing the direction of business outcomes and technical product features.
- Build and maintain strategic relationships with executive internal and external stakeholders (Director level and above) to manage quality solutions and services, serving as an escalation point for issues.
- Own project roadmaps and oversee the integration of cross-functional timelines, developing workflows, process improvements and automation to scale solution delivery across the organization.
- Lead, develop, and support a high-performing team by setting clear expectations, providing regular coaching, and fostering a mission-first team environment that values innovation and excellence.
- Drive AI transformation across the team by using AI strategically to increase productivity and coaching the team to seek out opportunities for human-AI collaboration in their work.