Equipment Service Technician
Job Description
Position Summary
Are you mechanically inclined with a knack for hands-on work? Do you enjoy a flexible schedule and working independently, but also have the support of a team? The Equipment Service Technician (EST) is a remote based Customer facing employee, primarily working inside hospitals. You will be responsible for troubleshooting and repairing medical equipment.
Individuals with experience working in HVAC repair, Mechanics, Maintenance, Refrigeration, Boilers, Chillers, Equipment Repair, Diesel and Automotive Repair, Aviation Repair, Plumbing, Electrical, etc. are often successful in this role.
This role requires daily travel by driving a company vehicle. If offered this position, STERIS will run a 7 year driving record check, as part of our onboarding process. An acceptable driving record generally means a driver has a very limited number of moving violations, accidents, or driving-related convictions.
This is a safety sensitive position.
What you'll do as an Equipment Service Technician II
- You will perform fundamental troubleshooting, repairs, and maintenance of STERIS and competitor equipment, systems and components.
- You’ll manage time effectively by prioritizing Customer and business needs and schedules autonomously to complete PM performance, service calls, warranty calls, equipment installations, and field upgrade programs.
- Work with cross functional teams (Tech Support, Engineering and Service Contract Management), to escalate issues appropriately and utilizes advanced technology platforms to complete compliance regulatory requirements, and resolve and document troubleshooting issues.
- You will provide Customers with information, pricing and repair options. With management support, build relationships with Sales to drive Customer experience and revenue opportunities. Learn to identify sales opportunities in assigned territory.
The Experience, Skills and Abilities Needed
- High School Diploma or GED with minimum of 6 years of progressive work experience, including 3 years mechanical/technical directly related experience (mechanical, electrical, plumbing, HVAC, automotive etc.).
- In lieu of High School Diploma or GED, must has an Associates degree or related certifications in technical/mechanical area, competitive equipment training or related military experience may be considered towards the technical experience requirement.
- Successful in achieving ESS II training and promotional requirements.
- Must have valid driver’s license and the ability meet all required background to obtain and maintain existing and new vendor credentialing requirements.
- Ability to work flexible hours, sometimes outside “normal business hours” and including overnight travel (amount may vary based on district geography).
What STERIS Offers
We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future.
Here is a brief overview of what we offer:
- Market Competitive Pay
- Extensive Paid Time Off and (9) added holidays
- Excellent Healthcare, Dental and Vision Benefits
- 401(k) with company match
- Company Vehicle, Cell Phone and Laptop
- Tools, Equipment, Uniforms provided
- Long/Short Term disability coverage
- Maternity and Paternal Leave
- Additional add-on benefits/discounts for programs, such as Pet Insurance
- Tuition reimbursement and continued education programs
- Excellent opportunities for advancement and stable long-term career
Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits
Open until position is filled.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.