
Guest Services Manager
Job Description
Create Meaningful Guest Experiences in a Place Designed for Restoration
Nestled along the lakefront of Lake Austin, our luxury boutique wellness resort is more than a destination—it is a place of connection, restoration, and intentional hospitality. We believe exceptional service is intuitive, deeply personal, and rooted in genuine care.
We are seeking an experienced and inspiring Guest Services Manager to lead the daily guest experience journey and cultivate a service culture rooted in warmth, excellence, and authenticity. This role is responsible for ensuring every guest interaction—from arrival to departure—reflects the elevated standards and personalized care that define our resort experience.