Employee Services Coordinator

You belong at Day & Ross.

Employee Services Coordinator 

Full-Time

Hartland, NB (Hybrid)

Reporting to the Manager, Employee Services, this role is responsible for maintaining accurate employee data and supporting the employee lifecycle across HR systems. The position ensures timely processing of employment changes, partners with payroll and HR teams to support operations, and serves as a key point of contact for employee inquiries while helping to drive efficient, high-quality HR service delivery.

How You'll Help:

• Manage the employee lifecycle in all associated systems
• Review, authenticate, and execute status changes, wage increases, position changes, new hires and terminations, complete I-9s, and employee data change maintenance.
• Review and ensure termination processes are being followed in all systems, term forms completed and filed, and updates necessary parties
• Flexes workload to support colleagues in high-demand and peak times, including support with onboarding (background checks, paperwork completion/providing assistance, responding to questions) as necessary.
• Collaborates with payroll to ensure various required deductions, direct deposit and tax forms are processed accurately & timely
• Support HR team to accurately track absences, vacation and paid personal days for Employees
• Ensure HR System is accurately reflecting organizational structure (positions, departments, hierarchy)
• Support Company Culture initiatives, including engagement activities (anniversaries, recognition awards, company events), employee support, and continuous improvement
• Triage incoming employee questions, concerns or issues and provide support when possible or depending on severity, direct to appropriate team or leadership to handle
• Work closely with COE, other Functional leaders and field HR resources to provide support tracking through processes and reporting as necessary
• Review system for data quality standards and controls to provide the necessary accuracy, timeliness, and completeness in all output; execute updates as needed
• Actioning assigned items as they come into shared inbox
• Other duties as may be required

Your Skills & Experience:

• Post-secondary education, preferably in Business Administration; Human Resources, another related program may also be considered
• 2-3 years experience in a functional HR support role, with a basic understanding of Payroll, Human Resources, considered an asset.
• Intermediate knowledge of MS Office and the aptitude to quickly learn new systems
• Excellent oral and written communication skills
• Strong organizational and time management skills, including the ability to work under pressure in a fast-paced setting
• Ability to multitask and prioritize in a deadline driven environment; appropriate sense of urgency
• Maintain a high degree of confidentiality

To apply, visit our Careers page at dayross.com.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview. 

About Day & Ross

From a single truckload of potatoes in the 1950s to a fleet of thousands, Day & Ross has grown to become one of the largest transportation and logistics providers in North America. With over 7,500 team members on and off the road in the US and Canada, we offer a diversified portfolio of freight and delivery solutions, including LTL, Truckload, Residential, Dedicated Fleet Solutions, and Logistics.

We believe our people are our greatest strength. For over a decade, we’ve been recognized as one of Canada’s Best Managed Companies. We’ve also been named a Top Company for Women to Work for in Transportation since 2018. Our recognition reflects the family values we share with our parent company, McCain Foods Limited.

As a federally regulated employer, Day & Ross fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply. Day & Ross is committed to ensuring equal access and participation for people with disabilities and meeting their needs in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under Accessible Canada Regulations and in alignment with our business practices, capabilities, and values.

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