Manager - Strategic Sourcing & Procurement

KEY RESPONSIBILITIES

• Purchasing and negotiation of goods, materials, or services in line with specified specifications, costs, quality, and delivery timelines.
• Ensure on-time supply of required goods and materials and communicate any supply problems which may pose a risk or impact on business operations.
• Research and evaluate areas of opportunity and reduce costs wherever possible.
• Develop ideas and strategies to improve operational efficiency, add value, aid business performance, and work towards a strategy of continuous improvement.
• Negotiate contracts, improve prices and terms of business with vendors, and review opportunities to make business savings utilizing negotiation and procurement best-practice tools and methods.
• Assess and evaluate vendors and undertake performance reviews to ensure contract compliance and manage performance improvement activities.
• Ensure that a professional and consistent approach is taken in relation to all vendor relationships.
• Ensure compliance with company guidelines, purchasing policies, and procedures during vendor negotiations and contract award processes.
• Explore alternate sources for goods, materials, and services to bring improved commercials, quality, and better business terms.
• Assess and analyze commercial proposals and quotations from prospective vendors.
• Leverage advanced sourcing methodologies including reverse auctions, RFx processes, and competitive bidding to drive best-value outcomes across key spend categories.
• Prepare purchase orders in line with final negotiations with selected vendors and organizational targets and requirements.
• Manage the full Contract Lifecycle Management (CLM) process, including drafting, negotiation, renewals, risk identification, and compliance monitoring for all vendor agreements.
• Undertake research on and evaluate existing and new vendors.
• Contact vendors to resolve price, quality, delivery, or invoice issues.
• Work collaboratively and negotiate with internal stakeholders (HR, Marketing, Facilities, Administration, Security, Finance, Legal, IT, etc.) and vendors regarding new projects, supplies, and initiatives to ensure successful product/service delivery.
• Act as the primary procurement business partner for Colombia and Mexico country leadership, participating in budget planning cycles and providing input on sourcing strategies aligned with business objectives.
• Drive special initiatives to improve procurement addressable spend, contract coverage, and catalogs.
• Work as a problem solver to meet business demands.
• Build, maintain, and manage vendor relationships and ensure effective communication.
• Manage and coordinate all Facilities, HR, Marketing, and Finance-related purchasing activities for Colombia and Mexico (primarily) and the Dominican Republic (in the future). The volume of purchases exceeds USD $30M and more than 1,000 purchase orders annually.
• Report into the Global Non-Tech Strategic Sourcing and Global Procurement Leader based in India.
• Achieve a minimum of 10%–12% cost savings year over year.
• Maintain procurement audit readiness and ensure all sourcing activities are documented in accordance with global procurement SOPs and internal audit requirements.
• Manage Delegation of Authority (DOA) compliance and escalate purchases exceeding threshold levels per the organizational approval matrix.

SELF-MANAGEMENT

• Confident, rounded thinker.
• Demonstrates self-awareness in high-stakes negotiations; knows when to push, when to listen, and when to escalate.
• Able to manage competing stakeholder priorities with empathy and transparency, maintaining credibility even when the answer is "no" or "not yet."
• Assertive, optimistic, and open to change.
• Resilient, self-motivated, and able to work effectively under pressure.
• Builds trust with internal stakeholders by understanding their business pressures and adapting communication styles accordingly.
• Comfortable operating in a matrix organization with reporting lines to global leadership in India while independently managing day-to-day priorities across Colombia and Mexico.

SKILLS AND ATTRIBUTES

• Strong negotiation, communication, interpersonal, and influencing skills.
• Knowledge of Facilities and Administration sourcing across geographies including Colombia, Mexico, and the Dominican Republic.
• Results-oriented with the ability to plan and deliver against defined turnaround times (TATs).
• Commercially and financially aware.
• Strong attention to detail and accuracy.

• Bachelor’s Degree in Engineering, Science, Commerce, or a related field.
• Proven purchasing experience of 10–12 years within IT/ITES and BPM organizations.
• Minimum 7–8 years of experience managing procurement and sourcing activities related to Facilities and Administration functions, including but not limited to:
  • Office leases
  • Contracting
  • Facility development projects
  • Janitorial services
  • Electro-mechanical services
  • Security services
  • Transportation services
  • Facility redevelopment projects
  • Office furniture sourcing
  • CAPEX equipment purchases
  • HR and Marketing procurement
  • Consulting services
  • Employee benefits
  • Employee gifting programs
  • Marketing service contracts
• Minimum 4–5 years of operational experience using procurement sourcing tools such as ARIBA, COUPA, or Ivalua.
• Demonstrated ability to add value, reduce costs, and drive process improvements.
• Strong knowledge and understanding of vendor management.
• Computer literate, including PowerPoint proficiency and advanced Excel skills.

All your information will be kept confidential according to EEO guidelines.