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Operations Support Lead, Trust and Safety Compute
Posted 1 weeks ago
Job Description
- Participate in rotational weekend on-call availability; establish operational BCP plans.
- Support the formulation and execution of training. Support review teams, assisting in driving process improvements for operational scale and quality.
- Collaborate with content and AI policy leads on program implementation, managing risks and developing roadmaps for adoption across teams.
- Partner with regional Ops to drive operational excellence in the support process. Ensure teams collaborate on internal consults and process ownership.
- Lead detailed root cause analysis for known issues and roadblock. Initiate pro-active actions to avoid issues from happening.