Senior Relationship Officer, Business Banking.Egypt-SMEs-SBL.Retail Banking

Job Purpose

• •To Promote and sell various liability products offered by the bank, aiming to attract low cost deposits from diverse customer segments, and sources current and savings accounts. 
• •Promote the payment / collection solutions as deemed suitable to the clients’ business model.
• •Approach new customers through existing leads, referrals, cold calling etc. and maximizing lead generation. 
• •Achieves assigned monthly target.
• •Expand the trade business with non-borrowing clients. 
• •Offering comprehensive cash management solutions to clients including collections / payment solutions.

Key Result Areas

• To provide Mashreq Bank customer’s financial services which meet customer’s expectations by delivering an unbiased, competent, timely and problem free service.

• Ensure achievement of set liabilities targets on an ongoing basis.

• Enhancing relationship revenue from existing portfolio accounts by cross-selling and up-selling products. 

• Attend Monthly/weekly daily sales meetings with ASM and commit to sales targets.

• Ensure customer satisfaction to sell more effectively and expand business accounts & liabilities market share.