RDIC Administrative Support Professional

POSITION SUMMARY:

Provides operational support for pricing systems, data accuracy, and internal tools, ensuring timely updates, issue resolution, and system maintenance. This role collaborates across departments, supports reporting and database functions, and contributes to continuous improvement and special projects.

ESSENTIAL JOB FUNCTIONS:

• This hybrid position will be required to work in our Corporate Office at least two full days per week based on your team’s schedule
• Validate weekly print ad pricing against Kroger Company systems and identify, document and escalate discrepancies to the appropriate stakeholders
• Processing AutoAd to load pricing changes to the stores
• Troubleshoot pricing issues and respond to internal Kroger associates
• Enter and update tax status information within Kroger Company systems to ensure accuracy and compliance
• Promote a collaborative and effective working environment by sharing best practices and supporting continuous improvement efforts
• Professionally represent PL Marketing while working with Kroger associates
• Support special projects and additional initiatives as business needs arise

Must be able to perform the essential functions of this position with or without reasonable accommodation

MINIMUM POSITION QUALIFICATIONS:

• High school diploma or GED equivalent
• Experience working in the grocery industry preferred
• Capacity to learn multiple computer systems and web-based applications
• Skill and diplomacy in communicating with people
• Able to interact effectively with cross-functional teams to accomplish common goals
• Experience with Excel, Word and PowerPoint

MINIMUM PHYSICAL ABILITIES: 

• Must be able to:
  • Remain standing/sitting for several hours at a time
  • Lift 10-30 lbs. occasionally
  • Have unlimited manual dexterity

PREFERRED EXPERIENCE:

• Administrative support position in office environment
• Retail or grocery experience

COMPETENCIES/SKILLS:

Some of the Competencies/Skills required to successfully perform this position are:

• Adaptability – maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures
• Building Strategic Working Relationships – developing and using collaborative relationships to facilitate the accomplishment of work goals
• Building Trust – interacting with Kroger employees and Venus users in a way that gives Kroger confidence in one’s intentions and those of the organization
• Communication – clearly conveying information and ideas through a variety of media to individuals or groups in the English language
• Customer Focus – making the Kroger Technology & Digital team and their needs a primary focus of one’s actions; developing and sustaining productive relationships with Kroger employees, as well as the users that we support
• Decision Making – identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences
• Inclusion – appreciating and leveraging the capabilities, insights and ideas of all individuals; working effectively with individuals of diverse style, ability, and motivation for a direct effect on business results
• Initiating Action – taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive; generating innovative solutions in work situations
• Self-Starter – working the majority of the time without direct supervision; prioritizing, organizing, and completing workload accurately within allotted time period
• Work Standards – setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed