Internal Sales Representative

HEICO Component Repair Group, a global leader in the overhaul and repair of aircraft components, is looking for an Internal Sales Representative to support our sales and customer service operations.

This role serves as the primary point of contact for customers. Daily activities include responding to customer inquiries, processing sales orders, preparing quotations, monitoring order status, and maintaining customer records.

Key Responsibilities

• Prepare and process customer quotations, sales orders, and related documentation
• Maintain accurate customer records, sales data, and order information within company systems
• Coordinate with purchasing, production, quality control, and shipping departments to support customer requirements and delivery schedules
• Monitor open orders and proactively communicate status updates to customers
• Respond to customer requests for proposals, quotations, and product information
• Support sales initiatives by identifying opportunities for repeat business and customer growth
• Resolve customer concerns and escalate issues as appropriate to management
• Generate sales reports, maintain documentation, and assist with administrative sales activities