Product Data Specialist
Job Description
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
The Opportunity: Location will be in Alpharetta, GA
- Ensure consistency and accuracy of data across Product Information Management (PIM) and Digital Asset Management (DAM) systems.
- Support the RAG (Retrieval-Augmented Generation) database by ensuring documents are properly indexed, retrievable, and aligned with user queries.
- Manage and organize documents in the database, including submittals, owner manuals, engineering manuals, installation manuals, service manuals, and other relevant technical documents.
- Review new documents, classify them into appropriate categories, and ensure proper metadata and tagging for efficient retrieval.
- Maintain data quality by updating, correcting, or removing outdated or inaccurate content in the database.
- Monitor customer feedback and usage patterns to identify gaps or improvement areas in the database content.
- Collaborate with technical and support teams to validate document accuracy and relevance.
- Participate in periodic data quality audits and database optimization reviews.
- Document processes, changes, and best practices for ongoing database management and continuous improvement.
Qualifications:
- Bachelor’s degree in a relevant field (e.g., Information Management, Engineering, Computer Science, or related discipline), or equivalent education and/or experience.
- Basic understanding of data management principles, including data accuracy, consistency, and organization.
- Familiarity with Product Information Management (PIM) or Digital Asset Management (DAM) systems (hands-on experience a plus, not required).
- Basic experience with databases or structured data, such as using Excel, Google Sheets, or simple database tools.
- Strong attention to detail and ability to follow detailed instructions.
- Effective written and verbal communication skills, with the ability to collaborate in a team environment.
- Proficiency in Microsoft Office (Word, PowerPoint, Excel, Outlook).
- Strong organizational skills and ability to manage multiple tasks in a fast-paced environment
Benefits Offered Full-Time Employees:
- No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
- Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
- Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
- Performance based Short-Term Incentives (varies by role).
- Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
- Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
- Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
- Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or [email protected]. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied.