At ROMEU, the leading Spanish holding company in international logistics and freight transport, we are constantly growing and expanding.

We are looking for professionals who are motivated to develop their careers in the international trade business and who align with our standards of effort and commitment.

What will your functions be?

Experiencia de 7 años en adelante

Perfil Senior

Experiencia en Feight Forwarders grandes: KN, DHL, DSV

No traer candidatos que laboren en Navieras, agencias aduanales, coloaders, clientes.

Extrovertido.

Trabajo bajo presión

Trabajo en Equipo

Brindar acompañamiento al cliente desde la confirmación de booking hasta la entrega final.

Generar reportes semanales de status de embarques personalizados por cliente.

Detectar necesidades logísticas del cliente para mejorar el servicio ofrecido.

Capacitar al cliente en documentos requeridos para importación y procesos logísticos.

Enfoque en ejecución operativa: el candidato debe ser muy ordenado, detallista y con alta capacidad de seguimiento.

Comunicación ágil y precisa, especialmente en inglés escrito y hablado (mails, llamadas, coordinación con agentes).

Con gran servicio y atencion al cliente interno/externo:

Manejo de conflictos con clientes o proveedores ante demoras o errores operativos.

Alta tolerancia a la presión por tiempos, costos y cargas múltiples simultáneas.

Agilidad mental para redirigir embarques en caso de imprevistos (desvíos, roll over, etc.).

Habilidad para redactar correos profesionales y precisos en inglés.

Ética operativa: cuidado con documentación y cumplimiento normativo.

What are we looking for?

What do we offer?

Working at our company provides:

• Positive Work Environment: We foster a collaborative and positive workplace that promotes employee well-being and satisfaction.

• Professional Development: We offer growth and development opportunities through our internal mobility platform and personalized training programs.

• Work-Life Balance: We value the balance between work and personal life.

• Compensation: We recognize and reward talent by offering competitive salaries aligned with skills and contributions.

• Additional Benefits: We provide complementary benefits such as special promotions for health insurance, training platforms, wellness programs, and other incentives that support overall health and well-being.

• Culture of Innovation: We strive to maintain a culture of innovation where ideas are valued and creativity is encouraged to tackle challenges and seek innovative solutions.

• Diversity and Inclusion: We celebrate diversity and promote an inclusive environment where every employee feels valued and respected.

• Corporate Social Responsibility: We are committed to corporate social responsibility, participating in initiatives led by the "Be Green" team at ROMEU, which have a positive impact on the community and the environment.

By joining our team, you will not only find a place to contribute your skills but also an environment that appreciates and supports your personal and professional development.