Epic App Training Spec (Optime/Anesthesia)

Responsible for preparing and delivering training program(s), ongoing end user support for their respective application(s) where needed, and executing plans for usability program. This may include on site support, and classes or support outside of normal business hours. Training methods may include classroom instruction, web-based learning, remote instruction, one on one coaching, and a variety of written materials. Trainers will create and adapt instructional materials for different audiences, provide feedback on necessary improvements to curriculum and any learning obstacles identified. User support may include both on-site support, and remote support when needed. Trainers will prepare and support users for upgrades, significant system changes, operational initiatives that require...