Banquets & Catering | Houseperson

Banquets & Catering Houseperson JOB PURPOSE: Ensure proper set up, break down, and cleanliness of banquet and meeting facilities according  to the guest’s expectations and Omni standards.  ESSENTIAL JOB FUNCTIONS:  Cleans banquet and meeting facilities prior to set-up.  Sets of equipment (i.e., tables, chairs, linens, office items, glassware, and pitchers.) to Daily Work Sheet specifications.  Provides required amenities, as dictated by Banquet Department Standards.  Refresh meeting rooms during meal and coffee breaks (trash removal, refreshment of pads & pens, wipe tables refresh of candy caddies' glassware and water pitcher or water bottles).  Break down meeting rooms as soon as possible after end of function and vacuum room.  Moves convention material boxes, programs, etc. from hotel receiving docks, registration areas, sleeping rooms, or suites. When client packages are ready to ship back, move to the shipping location. Caring for the equipment.  Accommodates special customer needs, hanging banners for meetings and food/beverage functions.  Organizing and maintaining the back of the house areas to ensure a productive, safe and energy conserving work environment.   Inspects each function room prior to and during breaks to ensure that all requirements reflected on the daily worksheets are met.  Specific hotel standards must also be fulfilled:  Walls, baseboards, and light fixtures cleaned.  Room to be vacuumed thoroughly.  Drapes to be hung properly.  Lighting and temperature control to client request.  Maintain cleanliness of Banquet meeting space and equipment.   Tablecloths and skirting to be cleaned and pressed.  Uniformity among all set-ups in accordance.  Ensures that cleanliness and order of all storage areas is maintained.  Completes special projects as directed by department management.   QUALIFICATIONS:  Previous banquet and event set up experience, preferred.   Previous hospitality/customer service experience, preferred.  Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by radio.  Ability to work cohesively with co-workers both within and outside of your department.  Ability to think clearly, quickly and make concise decisions.  Ability to prioritize, organize and follow up in a fast-paced environment.  Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.  Must be able to stand and walk for an extended period or for duration of shift.   Must be able to work flexible shifts including nights, weekends, and holidays.   ENVIRONMENT & POSITION ANALYSIS:  Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.   Position requires frequent bending, squatting, kneeling and reaching overhead, standing, and walking for an extended period, or for duration of shift.    Requires repetitive motion, with consistent use of hands and arms.  TOOLS & EQUIPMENT:  Table, chairs, risers, dance floor, furniture, pallets, pallet jack, flat bed, chair carts, vacuum cleaners, shampoo machine, sweeper, linen, skirts, napkins, drop over, guest supplies, meeting amenities, pen, pencil, notepad, water pitcher and glasses.