Key Holder

Overview Job Overview: In this role, the selected candidate will be responsible for oversee daily operations, ensuring adherence to company policies and procedures

Open and close the store, ensuring all security protocols are followed

Address customer inquiries and resolve issues promptly and professionally

Assist in developing strategies to meet and exceed sales targets

Supervise and motivate sales associates, fostering a positive team environment

Maintain high visual standards in alignment with brand guidelines, ensuring displays are attractive and effective

Conduct regular checks and audits to ensure compliance with security protocols

Identify training needs and provide ongoing development opportunities for team members

The ideal candidate will possess: - Proven experience in retail, preferably in luxury or high-end environments. - Strong problem-solving skills with the ability to inspire and motivate a team. - Excellent communication and interpersonal skills. - Flexibility to work varied hours, including weekends and holidays

Key Responsibilities: Take the responsibility of opening and closing procedures in daily operation

Handle cash registers and make sure all transactions are accurately recorded

Ensure the premises are clean, organized, and ready for the next day

Provide leadership to employees in the absence of senior management

Act as a point of contact for employees with questions or issues

Notify appropriate authorities as needed

Communicate any issues to management or security

Follow health and safety protocols for the wellbeing of staff and customers.