Job Description
Human Resources announces an opening for an Hourly FERPA Clerk
The FERPA Clerk, under the direction of the Chief of Diversity, Equity, Inclusion and Student
Support, the Executive Director of Student Services, or designee, is responsible for ensuring the
absolute confidentiality, security, and integrity of student educational records in strict compliance
with the Family Educational Rights and Privacy Act (FERPA) and institutional policies. This role
serves as a primary point of contact for processing student record requests, verifying
authorizations, and educating staff, students, and parents on privacy rights. The ideal candidate
possesses exceptional attention to detail, strong administrative skills, and a commitment to data
privacy.
Key Responsibilities
A FERPA Clerk handles a variety of administrative and compliance-focused tasks, including:
● Record Request Processing: Receive, log, and process requests for student
educational records from eligible students, parents/guardians, and authorized third
parties.
● Compliance Verification: Meticulously review written consent forms, subpoenas, and
legal requests to ensure they meet FERPA guidelines before releasing any student
information.
● Data Redaction & Maintenance: Mask or redact personally identifiable information (PII)
from records when cross-sharing data to ensure only the authorized information is
disclosed.
● Customer Service & Guidance: Answer inquiries via phone, email, and in-person
regarding record policies. Explain FERPA restrictions to eligible students,
parents/guardians or third parties when information cannot be legally shared.
Required Qualifications & Skills
Educational & Experience Requirements
● Education: Associate’s degree or higher.
● Experience: 1–3 years of experience in an administrative support role, preferably within
a school registrar’s office, admissions office, legal environment, or records management
sector.
Essential Skills & Knowledge
● Regulatory Knowledge: Foundational understanding of FERPA guidelines (or a strong
aptitude to learn and apply federal privacy regulations quickly).
● Technical Proficiency: Experience using Student Information Systems (SIS) (e.g.,
Synergy, Canvas) and document management software. Proficiency in Microsoft Office
Suite (Word, Excel) and Google Tools is required. Ability to quickly learn records
management software.
● Attention to Detail: Exceptional accuracy in data entry and the ability to spot
discrepancies or unauthorized requests in high-volume environments.
● Discretion & Ethics: A high level of integrity and the ability to handle sensitive,
personal, and confidential student data ethically.
● Communication: Clear, tactful, and professional verbal and written communication
skills, especially when handling difficult conversations regarding denied data requests.
Hourly Rate based on 26/27 Pay Plan
Arlington Public Schools is an Equal Opportunity Employer
It is the policy of the Arlington School Board, as stated in Policy G-2.30, Employee Relations – Equal Employment
Opportunity - that “Employment opportunities shall not be restricted, abridged or otherwise adversely affected on the basis
of race, national origin, creed, color, religion, gender, age, economic status, sexual orientation, national origin, marital
status, genetic information, gender identity or expression, and/or disability.