Teammate (Retail Associate)
Job Description
Job Description
The Teammate supports the success of the store by delivering a welcoming and engaging experience for guests while completing daily tasks with care and consistency. This role contributes to sales, merchandising, and operations through strong teamwork, attention to detail, and a willingness to take initiative. The Teammate helps create a positive store environment and represents the Rally House brand with energy and professionalism.
Competencies
- Social: Brings energy and enthusiasm to interactions with customers and teammates. Initiates conversations, builds connections, and helps create a fun, welcoming environment.
- Customer Centric: Puts the customer first in every interaction. Listens to understand needs, offers helpful recommendations, and takes ownership of creating a great experience.
- Action Oriented: Takes initiative and gets things done. Sees what needs to be done and acts without waiting to be asked. Maintains urgency and follows through on commitments.
Responsibilities
- Communication: Communicates effectively with Guest, Members of Management, and Store Associates
- Merchandising: Uphold company standards for merchandising presentation
- Sales: Ability to generate sales, add-on and develop relationships with guest
- Customer Service: Ensure that the guest remains the top priority
- Accuracy: Comfort and accuracy with cash handling/ ringing
Skills and Knowledge
Ability to work effectively in a fast-paced, team-oriented environment, Clear and effective communication skills, Enthusiastic attitude with a passion for sports and retail, Time management skills with the ability to prioritize tasksQualifications
- Must be at least 16 years of age
- Previous customer-facing experience preferred
Physical Requirements
- Must be able to stand and walk for extended periods of time
- Ability to lift up to 50 pounds
- Ability to bend, reach, and climb ladders
Pay Range
$15.00 - $17.00