Quality Control Manager

• Responsible for implementation of TO Quality Control Plan (QCP).
• Ensures QCP is reviewed, updated and approved by Government annually or as required.
• Responsible for Quality Control of translation/ transcription products and interpretation services including the accurate meaning, context and spelling of words, rules of composition and grammar, and pronunciation in both the target and English language.
• Ensures all service deliverables meet quality standards and performance requirements.
• Responsible for monitoring key aspects of program and contract management, including subcontractor management, recruiting and staffing, security management, and linguist support processes and procedures to ensure compliance with TO requirements.
• Responsible for periodic, routine, and scheduled inspections of all aspects of contract performance.
• Responsible for coordinating with program office staff on identified concerns or issues.
• Ensures corrective measures eliminate deficiencies and reoccurrence.
• Recommends process performance improvements.
• Responsible for timely and accurate reporting on quality.

 

Valiant Integrated Services is an employer who hires in accordance with applicable state and federal law. All qualified applicants will receive consideration for employment in compliance with those laws.