Value Added Services Engineer

As a VAS Engineer-Signatures you will be performing daily protocols development activities based activities for AppLogic Networks’s key accounts. You’ll use your excellent attention to detail and investigative skills to monitor, identify and lead to resolution potential issues on a high availability production environment. Issues that are outside of your knowledge domain will be escalated to AppLogic Networks’s customer support for further investigation while you play a key role in communicating status updates to the customer and scheduling further investigation activities as require until resolution.