Supervisor-BH - South East Bakersfield BH (New Clinic Opening!)
Job Description
As we grow our team, we are looking for individuals who believe the patient is always #1.
Why work for us?
- Competitive pay which matches your abilities and experience
- Health coverage for you and your family
- Generous number of vacation days per year
- A robust wellness plan and health club discounts
- Continuing education assistance to grow and further your talents
- 403(B) plan with company matching
Intrigued? We’d love to hear from you! Please review the job details below and then click “apply.”
We're looking for someone to join our team as a Supervisor-BH who:
The Behavioral Health (BH) Supervisor, with support from the Clinical Manager, is responsible for the day-to-day operations of the Behavioral Health Center. Acting as the onsite representative of BH administration, the Supervisor ensures that best practices are followed and manages the operations of Clinica Sierra Vista's (CSV) BH centers. This position serves as the first point of contact for clients, employees, and community partners with questions or concerns, and works closely with clinical staff to ensure smooth client flow, effective supply management, and efficient staff scheduling. The Supervisor plays a key role in promoting operational efficiency and ensuring that clinic objectives are met through daily management, monitoring, and reporting. With a strong focus on customer service, this role is essential for the overall success of the clinic.
Essential Functions:
- Oversees daily BH site operations, including managing appointment scheduling, billing procedures, and environment of care.
- Interview, select new staff and coordinate training of new and established non-clinical BH staff.
- Manage staff by assigning and delegating tasks as needed.
- Assumes responsibility for client charts and medical records, as well as the support staff who maintain them.
- Has the ability to cover any support staff position during illness, vacation, or leave of absence.
- Work with BH providers to meet productivity and address timeliness of documentation concerns.
- With Clinical Manager’s ’s support, will approve payroll, manage time off requests and effectively use resources to optimize productivity.
- Ensures BH site and team are meeting all quality improvement guidelines and requirements by county, state and federal entities as well as auditing agencies.
- Interacts with clients, gains customer feedback and addresses client complaints.
- Monitors clinic’s performance through reports and dashboards for overall BH clinic efficiency.
- Perform introductory and annual non-clinical employee reviews, competency forms and provide constructive feedback on their performance to help meet organizational and professional goals
- In collaboration with the Clinical Manager, maintain site safety and Joint Commission requirements such as safety drills, EOC rounds, etc.
- The Clinical Manager will set a climate of open and frequent communication to include Huddle, and site meetings.
- Other duties and responsibilities as assigned.
You'll be successful with the following qualifications:
- Two years’ experience in supervisory or administrative capacity.
- Must be reliable with attendance.
- Must be highly organized and detail oriented.
- Knowledge of BH clinic policies and procedures.
- Ability to operate office machines and computer workstation.
- Must have the ability to work various schedule desk including late hours and work.
- Must have a pleasant, professional attitude toward clients, co-workers and superiors. Teamwork skills a must.
Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they’re counting on us.
Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!