Job Details:

- Administration and Coordination of global learning programs

Training Course Coordination:

• Booking training rooms, hotels, room layout

• Vendor and internal trainer scheduling

• Event scheduling based on an annual plan

• Ordering program materials

Communications

• Handling of enquiries from attendees to centralized mailbox

• Enrollment status updates to the program managers

• Event communications as required

Administration

• Management of Learning Management System (submissions of evaluations, roster completions)

Metrics & Reporting

• Reporting using Cognos (daily, weekly and monthly program enrollment status tracking’s)

• Producing program metrics: class capacity v target, cancellation rates, level 1 and level 3 evaluation (MTM)

• Production of quarterly and annual presentation reports

Skills:

- Proficient with Microsoft Excel, Word, PowerPoint and Outlook

- Strong organization and time management skills and able to manage multiple tasks

simultaneously – getting work done in an effective and efficient way to meet deadlines

- Project coordination skills

- Able to take direction from multiple managers

- Take initiative and pro-actively suggesting new ideas, approaches

Experience:

- Minimum 2 years administrative experience, ideally in a training role

- Preferably HR experience

- Experience working with an Learning Management System (LMS)

- HS Diploma/ BS preferred.

Top 3 Must Have Skill Sets:

Customer Focus – Listens and understands needs of internal customers across different geographies and is pro-active in response Interpersonal Savvy – excellent interpersonal communication skills Planning – Ability to set priorities and to handle multiple tasks Flexibility - in ever changing environment, flexibility is critical

Day to Day Responsibilities:

? Administration and Coordination of global learning programs Training Course Coordination • Booking training rooms, hotels, room layout • Vendor and internal trainer scheduling • Event scheduling based on an annual plan • Ordering program materials Communications • Handling of enquiries from attendees to centralized mailbox • Enrollment status updates to the program managers • Event communications as required Administration • Management of Learning Management System (submissions of evaluations, roster completions) Metrics & Reporting • Reporting using Cognos (daily, weekly and monthly program enrollment status tracking’s) • Producing program metrics: class capacity v target, cancellation rates, level 1 and level 3 evaluation (MTM) • Production of quarterly and annual presentation reports