Job Description
Area(s) of responsibility
Technical Architect – ServiceNow
Role Summary: Defines enterprise architecture, solution design and governance across ServiceNow platform.
Key Responsibilities:
• Define end-to-end ServiceNow architecture
• Design integrations and data models
• Ensure scalability, security and performance
• Lead solution design across ITSM, ITOM, HRSD, CSM, SPM
• Provide architectural governance and standards
• Support complex solutioning and pre-sales
Skills & Experience:
• Strong architecture experience in ServiceNow platform
• Expertise in CMDB, Discovery, Integration architecture
• Experience with enterprise integrations and custom apps
• Knowledge of SecOps, ITAM and platform capabilities
• Certifications: CTA, CAD, CIS (preferred)
