QMHP-CS Youth and Family Wraparound Case Manager

Performs high fidelity wraparound services based in a trauma informed and person driven care model. Facilitates the wraparound process as a part of that treatment team and provides ongoing, intensive targeted wraparound services to assist YES waiver participants with a mental health disability in gaining access to medical, social, vocational, financial, educational, and other needed services. Also, implements the YES Wavier program that provides comprehensive home and community-based mental health services to qualifying children, adolescents, and families served by LPS in Collin County. Requires use of initiative and independent judgment in order to provide interventions in the community, home and school to individuals on caseload. Must be effective at troubleshooting and organizing support, interventions, and services to achieve outcomes. Must have the ability to work independently and collaboratively as needed and have effective communication with supervisory staff when necessary. Expectations include timely and thorough documentation, time management and organizational skills, effective scheduling, ability to efficiently manage clinic flow, adhere to crisis procedures and be available to assist with crisis and other coverage areas as needed.

Education, Training and Experience (including licensure and certification)

• Bachelor’s degree in psychology, social work, or related field from a four-year college or university
• At least two years of related experience working w/ youth and families and/or training in the field of mental health preferred.

Bilingual (Spanish/English) preferred.

Knowledge, Skills, and Abilities

• Knowledge and experience in providing case management and symptom management services to youth and families with complex mental health needs and severe emotional disturbances.
• Ability to build and sustain relationships with youth, parents, informal supports, community members, and mandated service providers.
• Strong computer skills
• Effective verbal and written communication skills.
• Ability to think clearly and logically to deal with potentially dangerous and/or emotional situations.
• Strong interpersonal skills and the ability to work effectively with youth and families from a wide range of diverse cultural backgrounds.
• Ability to analyze complex information, and to define and solve problems.
• Ability to work effectively in a team-based and fast-past environment.
• Ability to demonstrate flexibility.