Technical Support Analyst I, Technology Services

The Technical Support Analyst I (TSAI) is a full-time member of the Technology Services team, reporting to the Manager of Technical Services. This role is responsible for the routine and complex installation, maintenance, and repair of assistive technology hardware, software, desktop computers, peripherals, and other technology services across a multi-site networked environment. The TSAI serves as a primary point of contact for staff requiring support with Jewish Family Service technology. This position plays a key role in fostering strong client relationships and upholding the department’s commitment to responsive and effective technical support.