Service Supervisor
Job Description
Ecolab is seeking a Technical Technician Supervisor to join its PPC Division Service Team, based at our Thiais (94), France office.
In this role, you will be responsible for supervising on-site service activities and leading a team of technicians, ensuring that all Ecolab processes, safety standards, and quality requirements are respected while delivering high levels of customer satisfaction. You will work closely with Scheduling, Training, Engineering, and Quality teams to ensure efficient operations and high-quality service delivery.
The role combines field and office responsibilities, with a standard split of 60% on-site / 40% office, adaptable depending on workload and operational priorities.
How you'll make an impact:
Supervise and coordinate the Service Team in France and Central Europe (7 engineers)
Ensure full compliance with Ecolab Safety, Quality, and GMP standards
Optimize service planning in close collaboration with the Scheduling team
Monitor service performance through KPIs and drive continuous improvement
Support customer meetings, manage queries, and ensure customer satisfaction
Oversee on-site activities including equipment installation, preventive and corrective maintenance
Ensure proper preparation and compliance of all service interventions
Qualifications:
Technical background (electronics, industrial maintenance, engineering, or similar)
Strong technical knowledge in pneumatics, electrical systems, and IT
Ideally proven experience supervising and organizing technical or operational teams
Strong troubleshooting and diagnostic skills
Comfortable using IT tools (Microsoft Office, Dynamics, etc.)
Fluent in French and English, both written and spoken
Experience in cleanroom or GMP environments is a plus
What’s in It for You:
The opportunity to take on meaningful challenges, helping customers maintain clean, safe, and healthy environments
The ability to make a real impact and develop your career within a company committed to growth
The support of an inclusive organization that values diversity of people, perspectives, and ideas
About Ecolab:
At Ecolab, we prioritize our talent-first philosophy by creating the most capable and diverse team to excel at our nearly three million customer sites. Building on a century of innovation, our 48,000 associates help deliver comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets in more than 170 countries around the world. Our solutions not only enhance operational efficiency but also contribute to sustainability and public health, making a positive impact on the world. We are committed to eliminating unnecessary complexities and embracing a beginner's mindset, continuously seeking new perspectives and innovative solutions to stay ahead in a rapidly changing world.
Ecolab’s commitment to diversity, equity and inclusion (DE&I) reflects our longstanding value of working together to integrate diverse perspectives to challenge ourselves, reach our goals and do what’s right.
Apply today and join one of the most ethical companies with over a hundred years of history.
Join Ecolab and help us protect what’s vital.
#li-eu
Nuestro compromiso con una cultura de inclusión y pertenencia
Ecolab está comprometido con el trato justo e igualitario de todas las personas colaboradoras y postulantes, y con la promoción de los principios de igualdad de oportunidades en el empleo. Reclutaremos, contrataremos, promoveremos, transferiremos y brindaremos oportunidades de desarrollo con base en las calificaciones individuales y el desempeño laboral, en todos los aspectos relacionados con el empleo, la compensación, los beneficios, las condiciones laborales y las oportunidades de crecimiento. Ecolab no discriminará a ninguna persona colaboradora ni postulante por motivos de raza, religión, color, credo, nacionalidad, estado de ciudadanía, sexo, orientación sexual, identidad y expresión de género, información genética, estado civil, edad o discapacidad.