Director of Student Housing Operations

Who We Are At Balfour Beatty Communities, we are dedicated to a singular mission: delivering the quality communities people are proud to call home. We believe exceptional living experiences can only be created when We Care—about our residents, our partners, our communities and each other. Our culture of caring drives every aspect of our business, guiding us to always do the right thing and build meaningful connections as we fulfill the needs of our residents and partners with sincerity, empathy and creativity. Our Benefits:  Discretionary bonuses Medical and Dental Insurance 1st of the month following employment Health, Flexible Spending and Dependent Care Accounts Company paid life insurance 401K plan with employer matching Robust PTO to include, sick, floating holidays, vacation, and personal days 2 Volunteer Days per year Company paid short-term and long- term disability, parental leave. And more! About the roleThe Director, Student Housing Operations is responsible for overseeing all phases of community operations for the student housing portfolio for a variety of owned in multiple states.  The Director ensures the fiscal and operational success of the portfolio and maintains a high caliber of on-site services and teams. What you'll be doing Provides management oversight for all functions including daily operations, maintenance, financial reporting, training and development, and resident relations for portfolio   Develops the annual budget for assigned properties; oversees the attainment of budgeted goals by analyzing and monitoring financial and operational results. Oversee, review all monthly reports and develop strategies Analyze operating expenses to maximize efficiencies Consistently reviews, evaluates, and interprets market conditions and recommends adjusted rental and renewal pricing strategies as needed to drive occupancy and revenue growth Oversee regular physical property inspections to ensure maintenance, understand and adherence to company standards, and upkeep of all assets. Ensures that web sites and collateral materials are accurate and updated Ensure that each Property is operating and complying in accordance with the governing business documents Consistent review and make recommended changes to operational procedures as needed Ensures compliance of all operations policies and procedures and communicates changes in procedures and policies to portfolio and ensures adherence. Supervises, develops, and trains management team throughout portfolio Ensures appropriate and adequate staffing at each property. Establish and maintain relationships with each owner and partner for assigned portfolio. Promotes client/owner satisfaction and retention through timely reporting and ongoing communication about the performance of properties; responds quickly and with urgency to address concerns, questions, and requests. Develops and maintains relationships with institution and/or government employees that are involved with or responsible for the assigned properties to include attending meetings, site inspections and professional venues. Works with the Executive leadership and client/owner to address and resolve gaps in the financial performance of the portfolio. Ensure that all service contracts are being executed efficiently, economically and that all vendors meet insurance requirements unless otherwise exceptions documented. Develop and implement transition plans for all new acquisitions.    Typical Physical Demands: Regularly use hands to manipulate tools, controls, phones, and computer keyboard. Frequently stand, reach with hands and arms, climb, balance, and stoop. Sit and stand to do clerical work. Regularly lift and move office supplies up to 20 lbs. Work is performed in an office. Employee frequently interacts directly with community management, facilities management, residents and other staff members during the workday. Who we're looking for Bachelor’s degree in Business, Real Estate, Hospitality, Marketing Minimum of 7 years’ supervisory experience in property management or hospitality Proficient in Microsoft Office to include Word, Excel, Power Point and Outlook; property management software and database management programs. Broad knowledge of multi-family operations and industry-related concepts. Ability to travel up to 25% throughout company footprint. Possession of a valid state issued Driver’s License and safe driving record is required. Excellent presentation and interpersonal skills Strong written and verbal communication skills. Ability to multi-task and manage several projects and excel under tight deadlines Possession of a valid state issues driver’s license and safe driving record are required Balfour Beatty Communities is part of Balfour Beatty Investments and Balfour Beatty, plc, an international group that finances, develops, builds and maintains infrastructure assets.  #IND123 #LI-BBcommunities Pay Rate: $150,000- $175,000 yr. *  *This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole