Strategy Insights & Planning Associate Consultant - Transformation & Change Management

ZS is a place where passion changes lives

As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all

Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide

ZSers drive impact by bringing a client-first mentality to each and every engagement

We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business

Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.

 

Strategy Insights and Planning Associate Consultant 

 

ZS's Strategy Insights and Planning teams partner with clients to design and deliver solutions to help them tackle a broad range of business challenges

Our teams work on multiple projects simultaneously, leveraging advanced data analytics and problem-solving techniques

Our recommendations and solutions are based on rigorous research and analysis underpinned by deep expertise and thought leadership. 

  

What you’ll do: Strategy Insights and Planning Associate Consultant in the Strategy & Transformation Service Area will… 

• Partner with clients to design and execute large-scale transformation initiatives across strategy, operations, technology, and organizational effectiveness
• Support organizational transformation efforts including operating model design, governance structures, process optimization, and future-state organization design
• Lead workstreams focused on change management, stakeholder engagement, change readiness, communication planning, and adoption strategies
• Facilitate client workshops and working sessions to align stakeholders, define priorities, and drive decision-making
• Develop transformation roadmaps, implementation plans, and PMO governance processes to support successful execution
• Assess current-state business processes, identify improvement opportunities, and design scalable future-state solutions
• Collaborate with cross-functional client teams to coordinate complex transformation programs and ensure alignment across business functions
• Support marketing and digital transformation initiatives, helping organizations improve customer engagement, commercial effectiveness, and operational performance
• Apply structured problem-solving approaches to address organizational, workforce, and operational challenges
• Monitor transformation progress, identify risks and dependencies, and recommend mitigation strategies to keep initiatives on track

 

What you’ll bring:

• 2-5 years of consulting, transformation, organizational effectiveness, change management, workforce advisory, human capital, or operational excellence experience
• Experience supporting client-facing engagements within consulting, advisory, or transformation-focused environments
• Demonstrated experience leading or supporting organizational change initiatives, technology implementations, process transformations, or operating model redesigns
• Knowledge of change management methodologies, stakeholder engagement strategies, and organizational adoption frameworks
• Experience working within PMO structures, governance models, or large-scale transformation programs
• Strong workshop facilitation and stakeholder management skills, including the ability to influence cross-functional teams and senior leaders
• Ability to translate complex business challenges into actionable recommendations and implementation plans
• Experience developing roadmaps, process maps, business cases, governance frameworks, and executive-level presentations
• Strong analytical and problem-solving skills with the ability to balance strategic thinking and execution
• Experience within healthcare, life sciences, pharmaceuticals, or other highly regulated industries is preferred but not required
• Fluency in English
• Client-first mentality
• Intense work ethic
• Collaborative spirit and problem-solving approach

Relevant functional experience may include:

• Organizational Transformation
• Organizational Design
• Change Management & Change Enablement
• Human Capital Advisory
• Workforce Transformation
• Workforce Strategy
• Operating Model Design
• PMO & Transformation Office Leadership
• Process Improvement & Process Excellence
• Governance & Decision-Making Frameworks
• Marketing Transformation
• Digital Transformation
• Operational Excellence
• Future of Work Initiatives

How you’ll grow:

• Cross-functional skills development & custom learning pathways
• Milestone training programs aligned to career progression opportunities
• Internal mobility paths that empower growth via s-curves, individual contribution and role expansions

 

Perks & Benefits:

At ZS, your growth matters

We offer a comprehensive total rewards package that supports your health and well‑being, financial future, time away, and professional development

With robust skills‑building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you’ll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community

For details on total rewards in United States, visit ZS US office locations | Where we work | ZS.               

 

Hybrid working model:

We are committed to giving our employees a flexible and connected way of working.  A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week

The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.

 

Travel:

Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority

While some projects may be local, all client-facing ZSers should be prepared to travel as needed.  Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.

 

Considering applying?

At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems—the ones that comprise us as individuals, shape who we are, and make us unique

We believe your personal interests, identities, and desire to learn are integral to your success here

We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. Learn more about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive.

 

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