BTC Business Analysis and Data Management Specialist

About FWD Group

FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves more than 38 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.

For more information, please visit www.fwd.com

Develop, design, and improve existing reports, dashboards, and processes to add value. Find innovative technologies to obtain accurate data and expedite the creation and analysis of reports and dashboards, ensuring timely delivery to the management team. Analyze and present materials related to business training activities, and provide regular communication support to ensure trainers are aligned with key initiatives and actions to achieve business targets.

Key Responsibilities:

• Develop, design, and improve existing reports, dashboards, and processes to add value.
• Identify innovative technologies to obtain accurate data and expedite the creation and analysis of reports and dashboards, ensuring timely delivery to the management team.
• Implement technology solutions to support Business Training, including prototype learning and testing.
• Create, maintain, and communicate training evaluation reports, dashboards, and presentation materials, such as the monthly BTC dashboard, using analytics software and data visualization tools like MS Excel, Power BI, Power Query, and MS Access.
• Collect, analyze, and report on training data to identify trends and insights for program improvement.
• Design data management systems to ensure data accuracy and integrity.
• Analyze and present materials related to business training activities.
• Provide regular communication support to ensure trainers are aligned with key initiatives and actions to achieve business targets.
• Provide data-driven recommendations to senior management to enhance training programs.
• Stay updated with industry trends and best practices in business analysis.