Administrative Operations Lead

We are looking for an experienced operations professional who can help us build structure, improve internal processes, coordinate a small administrative team, and solve operational challenges as our organization continues to grow.

This is a hands-on, office-based role focused on process improvement, team coordination, operational ownership, and supporting the transition into our new Belgrade office.

Responsibilities:

• Lead and coordinate a small administration team (three administrative operations managers, three executive assistants to C-suite leadership).

• Distribute workload, set priorities, and help the team stay organized.

• Review existing processes and identify areas for improvement.

• Create structure, documentation, and clear ways of working.

• Support office operations and workplace-related projects.

• Coordinate vendors, suppliers, and service providers.

• Partner with HR, Finance, IT, and leadership teams on operational matters.

• Help improve onboarding, offboarding, travel, equipment, and administrative processes.

• Introduce automation and efficiency improvements where appropriate.

• Support the growth and development of the administration function.