Job Description
mSupply is North America’s leading distributor of OEM repair parts and equipment, serving professionals in the appliance, HVAC, plumbing, commercial kitchen, and pool/spa industries. Headquartered in St. Louis, MO, mSupply is a multi-billion-dollar enterprise offering an extensive product range, industry expertise, and seamless service. With more than 2,000 associates across the U.S. and Canada, mSupply’s family of brands delivers with speed, reliability, and precision through its branches, distribution centers, and extensive fleet of delivery vehicles. Shipped orders reach 93% of U.S. customers via next-day ground delivery and 100% within two days. For more information, visit mSupply.com.
Since 1962, Marks Supply has provided top-quality HVAC, hydronics, PVF and plumbing products to customers in Ontario with a level of service recognized throughout the industry as exceptional. From OEM equipment to replacement parts to value-added support, Marks carries trusted brands such as American Standard and Ameristar. For more information, visit markssupply.ca.
Essential Job Duties
- Engage with customers in the showroom and via phone/email to understand project needs
- Provide expert product recommendations aligned with design, functionality, and budget
- Build and maintain strong, long-term customer relationships
- Prepare quotes, create purchase orders, and process sales transactions
- Coordinate deliveries and manage order timelines
- Provide after-sales service and resolve customer inquiries or issues
- Maintain showroom presentation and product knowledge
- Building trust and long-term relationships with customers
- Delivering an exceptional, personalized customer experience
- Demonstrating strong product knowledge and solution-based selling
- Contributing positively to a collaborative team environment
- Minimum high school diploma completed, business or related field
- Valid driver’s license and reliable vehicle
- 2 plus years’ experience in a customer-facing sales role
- Must be legally eligible to work in Canada
- Experience in a showroom environment and kitchen/bath, plumbing, or related industry
- Demonstrated ability to meet or exceed sales targets
- Strong communication skills (in-person, phone, and email)
- Proficiency in Microsoft Office and standard office technology
- A positive, professional, and customer-focused approach
- Ability to work both independently and as part of a team
- Strong problem-solving skills and attention to detail
- One(1) year contract position
- Monday–Friday, 8:30 AM – 5:00 PM
- Requires regular physical activity (walking, standing, sitting)
- Demands sustained physical movement and visual acuity for safe and effective task execution.
Pay Range: $24 - $26 per hour
