Retail Area Manager

The Black Tux (TBT) is reinventing the formal wear industry so people can show up at their best on the days that matter most. The company designs and manufactures modern suits and tuxedos that actually fit—made of 100% wool, ordered online, and delivered for free. Using a combination of machine learning, tailor-trained fit specialists, and industry-leading customer service, The Black Tux guarantees a perfect fit every time.

 

In this role, you'll be joining the Retail team. The Retail team spans across 7 brick and mortar showrooms and over 45 Nordstrom locations, all crucial to supporting our customers. This team specializes in looking at the diverse needs of our customers and uses their expertise to meet people where they are, guide them where they want to be, and seamlessly solve problems along the way. Our retail team ensures our customers have the support they need to become the best version of themselves.

 

To further this important mission, we are looking for an engaging Retail Area Manager to help us build our retail presence in West Coast areas. The team member will partner with the VP and Director of Retail to develop the foundation for our retail business and community presence in multiple cities throughout the Western states. We are looking for an individual who can work in a fast paced environment and has great interpersonal skills. In this role, you will focus on executing processes and procedures that help us consistently provide an exceptional customer experience and ensure that the showroom exceeds performance targets, and maintains brand consistency. This role will be based out of our Santa Monica Showroom.    

The Black Tux (TBT) is reinventing the formal wear industry so people can show up at their best on the days that matter most. The company designs and manufactures modern suits and tuxedos that actually fit—made of 100% wool, ordered online, and delivered for free. Using a combination of machine learning, tailor-trained fit specialists, and industry-leading customer service, The Black Tux guarantees a perfect fit every time.

 

In this role, you'll be joining the Retail team. The Retail team spans across 7 brick and mortar showrooms and over 45 Nordstrom locations, all crucial to supporting our customers. This team specializes in looking at the diverse needs of our customers and uses their expertise to meet people where they are, guide them where they want to be, and seamlessly solve problems along the way. Our retail team ensures our customers have the support they need to become the best version of themselves.

 

To further this important mission, we are looking for an engaging Retail Area Manager to help us build our retail presence in West Coast areas. The team member will partner with the VP and Director of Retail to develop the foundation for our retail business and community presence in multiple cities throughout the Western states. We are looking for an individual who can work in a fast paced environment and has great interpersonal skills. In this role, you will focus on executing processes and procedures that help us consistently provide an exceptional customer experience and ensure that the showroom exceeds performance targets, and maintains brand consistency. This role will be based out of our Santa Monica Showroom.    

We believe our people are our most important asset. The Black Tux is committed to bringing people together from various backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. We are an equal opportunity employer to all. 

 

The Black Tux Participates in E-Verify. E-Verify is an internet-based system operated by the Department of Homeland Security and the Social Security Administration. It allows employers to confirm an individual's employment eligibility to work in the United States.

Privacy Policy Notice disclosed here.