Job Description
Status: PRN - As Needed
Shift: 2230 - 0700 hours
Exempt: No
Other information:
Other Information
1. Previous Experience Required:
High School diploma required, or equivalent
Prefer 1-3 years previous supervisory experience in Security field or customer service
Specialized or Technical Education Required:
Must attain IAHSS Basic and Supervisor certifications within 3 months of hire into position.
Incumbent will be trained as required, attend in-services and meetings as required
Must exhibit excellent communication skills (oral and written)
Must possess the ability to think on one’s feet and make quick decisions
Knowledge of restraining, State and Federal criminal codes, universal precautions, PPE, MOAB, etc
Physical Demands:
Strength: Heavy
· Push: Frequently
·Pull: Frequently
·Carry: Frequently
·Lift: Frequently
·Sit: Occasionally
·Stand: Frequently
·Kneel: Occasionally
·Forward Bend: Frequently
·Stairs: Frequently
·Walk: Constantly
Responsibilities:
Responsibilities
1. Responsible for supporting the Security Lieutenant in leading his/her assigned shift
2. When assigned by Security Department leadership, will be available to perform the duties of a Security Officer. Will be allowed to wear Sergeant insignia at all times.
3. Briefs Security officers on upcoming shift activity, when requested
4. Leads and monitors staff assigned to his/her shift, when requested
5. Responsible for monitoring the electronic surveillance equipment, when requested
6. Responsible for proximity access control system, when requested
7. Assisting Security Department leadership with annual evaluations of staff, when requested
8. Responsible for initial evaluation training development and written compliance exam for officers assigned to his/her shift, when requested
9. Responsible for monitoring required license and certificates of officers assigned to his/her shift
10. Monitor recertification in required courses, when requested
11. Participate in interviews with applicants and make recommendations to Security Department leadership, when requested
12. Inspects uniforms and notes any discrepancies
13. Gives officers post assignments and schedule for meals/breaks
14. Inspects radios for operation problems
15. Interacts with Nursing Supervisor to resolve problems
16. Inspects security equipment and video surveillance equipment and reports problems to Security Manager
17. Supervises work of Security Officers, Dispatchers assigned to his/her shift. In addition, resolves any shift problems or conflicts, when requested
18. Is responsible for ensuring adequate staff daily and report any issues to Security
19. Is flexible and able to work when shifts are short of personnel
20. Is responsible to assist Security Department leadership in the preparation of monthly shift schedules, when requested
21. Reviews shift reports and follows up with officers to ensure compliance with shift requirements
22. Encourage personnel to keep lines of communication open and to provide security personnel with opportunities to discuss issues and concerns
23. Participates in formal disciplinary actions against security personnel, when requested
24. Participates in training programs as directed by the Security Department leadership
25. Completes reports as requested in a timely manner
26. Recommends operational improvements to Security Department leadership
27. Attends meetings and conducts in-services as directed
28. Conducts security patrols and other duties in rotation with officers on each shift
29. Monitors security forms and equipment inventory to ensure that sufficient quantities are available
30. Is open and accessible to personnel under his/her supervision
31. Fairly/consistently enforces all hospital and departmental policies and procedures
32. Sets a positive example for personnel to follow
33. Has the ability to communicate effectively through writing skills
34. Has the ability to communicate effectively orally
35. Discusses problems/concerns with Security Department leadership
36. Shows competency in applying correct and effective crises prevention and intervention techniques
37. Shows competency in understanding distinctions between administrative and clinical seclusion and restraint
38. Shows competency in varying interaction techniques based on age of patient
39. Shows competency in performing “Morgue Access” and “Release of Bodies” according to training guidelines
40. Shows competency in performing :Patient Valuable Collection” according to training guidelines
41. Supervises after hour courier functions, as needed
42. Performs all other duties as assigned
43. Follows North Oaks Health System’s compliance programs and all federal and state regulatory guidelines
44. Ensures reports are written in a timely manner and proper follow-up conducted
45. Ensures vehicle maintenance checklist is completed and deficiencies reported and/or corrected
46. Ensures valuable are accounted for and secured upon receipt
Examples of specific decision routinely made
Analyzes incidents and decides action to be taken
Evaluates current environment, activity or emergency room, weather conditions, crime, stats, census, PEC/OPC, etc. and directs staff accordingly
Releases valuables to non-family members or next of kin
Disposition of remains
Reviews reports for accuracy and offers suggestions, improvements, etc.