Job Description
PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:
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Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Includes the following. Other duties may be assigned.
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Ensures the highest level of adidas service is given to each customer.
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As needed, completes any regular sales transactions involving cash, credit, checks, etc.
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Involved indirectly with ticketing of products as well as checking paperwork against items received.
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Assists in product flow from stockroom to sales floor on a fill in basis.
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Ensure that Company assets and stock is always secured in order to alleviate shrinkage.
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Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
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Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
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Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
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Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
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Maintaining general housekeeping standards
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Safekeeping of Company assets
KNOWLEDGE, SKILLS AND ABILITIES:
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Excellent customer service
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Meeting sales goals
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Selling to customer needs
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People skills
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High energy levels
REQUISITE EDUCATION AND EXPERIENCE:
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Matric certificate
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2 - 4 years of retail experience