Billing Representative Revenue Cycle Department
Job Description
Your future role at a glance
Location: Austin, Texas
Facility: Seton Admin Offices
Department/Specialty: Revenue Cycle Management
Schedule: Day Shift | Monday - Friday 8:00a - 5:00p
Life at Ascension: Where purpose meets opportunity
Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.
Benefits that help you thrive
- Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
- Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
- Time to recharge: pro-rated paid time off (PTO) and holidays
- Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
- Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
- Family support: parental leave, adoption assistance and family benefits
- Other benefits: optional legal and pet insurance, transportation savings and more
Benefit options and eligibility vary by position, scheduled hours and location. Benefits are subject to change at any time. Your recruiter will provide the most up-to-date details during the hiring process.
How you’ll make an impact in this role
Execute Targeted Denial Diagnostics: Systematically review and resolve specialized billing holds and complex claim denials to accelerate revenue recovery and minimize aging accounts receivable.
Drive Report-Driven Claim Resolution: Analyze high-priority billing reports to strategically target, investigate, and correct bottlenecked claims daily.
Advance Clean Claim Metrics: Review submitted claims against strict payer criteria to identify omissions, correct billing errors, and prevent recurring rejections at the source.
Navigate Complex Payer Portals: Interface directly with insurance clearings houses and payer networks to track claim progress and overturn adjudication errors.
Collaborate in an Onsite Clinical Environment: Work closely with local administrative and clinical teams to resolve documentation gaps that cause front-end claim holds.
What minimum requirements you’ll need
Education:
- High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
- Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
What additional preferences we're seeking
Proven Denial Management Acumen: Direct experience identifying, appealing, and resolving insurance claim holds and denials.
Insurance Landscape Knowledge: Solid foundational understanding of commercial and government payer guidelines, coordination of benefits, and billing codes.
Analytical Problem-Solving: The ability to work from structured reports, prioritize a high-volume workload, and focus on high-impact claims.
Exceptional Communication: Strong professional communication skills to effectively collaborate with onsite colleagues and insurance representatives.
Technical Agility: Proficiency in navigating billing software, clearinghouses, and electronic medical record (EMR) systems.
Equal employment opportunity employer
Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.
Fraud prevention notice
Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.
E-Verify statement
Employer does not participate in E-Verify and therefore cannot employ STEM OPT candidates.